Technical Support Consultant – iStore (Johannesburg)

  • Core Group
  • Johannesburg, Gauteng
  • Permanent

Division: iStore – Stores

Business Unit: iStore

Minimum experience: Associate

Company primary industry: Retail

Job functional area: Information Technology

Job Description

iStore is the home of entirety Apple, and Africa’s best Apple Premium Reseller. With a sell footmark of as well 30 material and connected to the internet stores across Africa that support expert recommendation, Apple Authorised Repairs, Business, Education, preparation and mechanics support for anything and entirety Apple.

The iStore Technical Support Technicians are a mixture of technically forceful things accompanying excellent public abilities.

Your part hopeful to determine mechanics support to the iStore consumers, through trouble gunfire, clearing up mechanics issues and spreadsheet support. You will again specify preparation and assistance to iStore consumers when necessary in addition to irregular and professional feature support aid.

You need to have:

  • Completed Matric and IT ability (minimum A+/N+)
  • Experience in Helpdesk/1st Line Support

The right man for this act is dignitary accompanying

  • Tenacity, that professed excitement and importance, in addition to attempt for superiority, when it meets expectations accomplishing results and handling challenges
  • Conflict Management, Managing complexity, difference, and conflict efficiently and flatly
  • Situational Awareness, Understanding the position, professed the right stance, and communicable appropriate operation
  • Learning and Development, Open, instigated, and proactively inquire knowledge and happening excuse

Closing Date 31 May 2023

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