Supervisor of CPC at Cash Solutions South Africa in Crown Mines.

• Ensure tellers adhere to cash processing policies and procedures.
• Distribute work evenly to prevent bottlenecks.
• Manage end-to-end workflow efficiently.
• Follow operational and administrative procedures within set guidelines.
• Maintain proper record-keeping of all relevant documents.
• Ensure daily reconciliations are balanced.

Quality Assurance:

• Adhere to legislative requirements and company standards.
• Set and uphold acceptable workplace behavior standards.
• Assist with additional duties as assigned.
• Aid in roster management.
• Monitor and provide feedback on performance.
• Optimize resources to meet operational requirements.
• Manage employee records and address customer queries.
• Verify all cash transactions to identify discrepancies.

People Management:

• Manage overtime and working hours per employment contracts.
• Monitor and boost staff motivation.
• Uphold workplace behavior standards.
• Enforce disciplinary actions as per company policies.
• Conduct regular staff meetings and communicate updates.
• Maintain records of meeting minutes.
• Ensure adherence to uniform standards.
• Identify training needs and organize staff training sessions.
• Engage with staff and provide coaching as necessary.
• Ensure employees attend role-specific training.
• Take charge of personal development.

Risk and Compliance:

• Supervise loss prevention controls.
• Monitor compliance with risk-related procedures and policies.
• Ensure correct use of company systems and equipment.
• Adhere to the ROCC guidelines.

Health and Safety:

• Contribute to safety plans’ design, review, and implementation.
• Participate in safety forums and report incidents.
• Follow up on safety-related activities.
• Attend safety education programs and comply with safety protocols.
• Distribute safety information and wear protective clothing.

APPLY HERE