SHOPRITE | Part-time Contact Centre Agent

Closing Date2023/05/20
Reference NumberSHO230510-3
Job TitlePart-time Contact Centre Agent
Job TypePart Time
Location – CountrySouth Africa
Location – ProvinceWestern Cape

Purpose of the Job
Are you now a scholar expect an exciting event accompanying no earlier work knowledge needed? If you are desirous to discover about amusing consumers as long as earning services, this maybe just the position for you?

  • We are expect part-period, close shift (16h00-20h00, Monday – Sunday, including Public Holidays) Customer Read More
  • Delivering excellence department dealing with customers and steadily providing towards a culture of department dealing with customers superiority – being desirous about the consumer experience!
  • Managing succeeding calls and writing evidently accompanying our consumers, providing support pertaining to questions, determination of some arising questions and product/help facts accompanying veracity
  • Being full of enthusiasm to urgent/danger positions similarly amount/help guidelines.
  • Providing proper intensification of requests and renewing our clients on progress..
  • Remaining knowledgeable of efficiency necessities, brands, crop, campaigns, and process proof – being desirous about your own development!
  • Proactively pursuing habits to steadily better the customer happening.
  • Taking drive and assist partners poor, place possible (model: accompanying information transfer or style impediment with client)

Qualifications and occurrence?

  • Grade 12 / Matric – (essential)
  • Studying toward a Degree or Diploma in Communications – (very advantageous)

6 months experience in a sell / contact centre surroundings – (essential).

Knowledge and Skills
Strong skillfulness in Microsoft Office 365 – (essential)


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