SARS Vacancies

The successful candidate to manage multidisciplinary teams of legal professionals, Economists, Data Analysts, Chartered Accountants, transfer pricing and international tax experts. The candidate will need to have experience developing a comprehensive technical tax advisory portfolio and continuously analyse taxpayer compliance behaviour to refine segmentation strategy.

Provide leadership and oversee the LBI Revenue initiatives and national reporting demands and commitments.

Job Purpose

To formulate and position the Large Business & International (LBI) technical tax advisory value chain, technical excellence and frameworks, in a broadly defined organisational strategy, identify and understand Large Business and International segment expectation and insights, and make recommendations on continuous optimisation of the segment.

Provide leadership and manage multidisciplinary teams of legal professionals, Economists, Data Analysts , Chartered Accountants, transfer pricing and international tax experts.

The candidate will need to have experience developing a comprehensive technical tax advisory portfolio and continuously analyse taxpayer compliance behaviour to refine segmentation strategy. Provide leadership and oversee the LBI Revenue initiatives and national reporting demands and commitments.

Education and Experience

Minimum Qualification & Experience Required

Honours / Postgraduate Diploma (NQF 8) in Law/Accounting/Tax (NQF 8) AND 12-15 years Tax technical advisory and consulting experience that includes Economical trend analysis, Tax and Legal compliance and specialised tax arrangements, of which 4-6 years at senior management level.

Alternative

Bachelor’s Degree / Advanced Diploma (NQF 7) in Law/Accounting/Tax AND 15-18 Tax technical advisory and consulting experience that includes Economical trend analysis, Tax and Legal compliance and specialised tax arrangements, of which 4-6 years at senior management level.

Job Outputs:

Process

• Champion policy frameworks and objectives with internal partners to ensure integration between functions in pursuit of strategic goals.

•  Contribute to the development of the functional operating model and alignment of the value chain to org. objectives in partnership with stakeholders.

• Create the context to continuously improve all functions and systems in line with national, regional, and organisational changes.

• Determine strengths, weaknesses, opportunities and threats, interpret changing social and org. environments and identify new initiatives and or systems.

• Direct, control, coordinate and optimise resources to meet established objectives and deliver agreed results across functional areas.

•  Influence and communicate across all levels of the business to minimize resistance and ensure on-boarding of new thinking in own area.

• Proactively identify interconnected problems, develop, and model alternative solutions as well as contingency plans to resolve value chain conflicts.

•  Provide authoritative advice and guidance that supports the realisation of major divisional objectives in line with the SARS mandate.

• Scan external environment, identify benchmarks and influence alternative operating plans or model to deliver on the SARS objectives and mandate.

• Set priorities to shape and structure the function by providing a framework for the achievement of longer-term objectives.

• Use insights and knowledge gained from high level reports to conduct abstract, conceptual and comparative analysis to define functional strategy.

•  Translate and communicate a meaningful strategic context that articulates functional purpose in relation to the organisational vision, purpose, and philosophy.

•  Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.

•  Develop and implement compliance approaches for the LBI segment in line with best tax administration principles and practices to support SARS strategic objectives.

• Value chain enablement and strategy execution for Legal advisory and Support function in alignment with Tax legislation/Regulations/Policies/SOPS.

• Keep abreast with, assess, and influence legislative and business requirements and changes particularly at a functional level to ensure that decisions are based on relevant segment specific insight and compliance requirements.

•  Engagement with relevant stakeholders, intermediaries and representative bodies with the purpose of improving the segment’s offerings and experience.

•  Develop a comprehensive Technical Enablement portfolio in reference to Revenue Performance, Legal advisory, TARA and Business insights, Transfer pricing and international tax advisory matters and cases and specialised support matters and cases and continuously analyse taxpayer compliance behaviour to refine segmentation strategy.

• Provide opinions and technical insights on operational decisions related to Legal support, TARA, business insights, Transfer Pricing and International Tax risk assessment, Center of excellence related to specialist Support services

• Provide insights and reports on Tax gap opportunities and revenue collection optimization and risk factors.

•  Provide leadership and oversee the LBI Revenue Steerco meetings, revenue initiatives and national reporting demands and commitments.

• Monitor international and local economic and trade trends impacting on the LBI sectors and evaluate the likely impact on revenue collection, assessing revenue risk and devising measures to mitigate risk.

•  Accountable for effectively implementing the revenue management programme to ensure taxes are collected when due, specifically in Collection of additional taxes raised through compliance activities, Specific Revenue Programme, Dispute Resolution, Tax Avoidance and reportable arrangements and special support service.

• Provide leadership to the Tax Avoidance and Reportable Arrangements to ensure the effective and efficient performance to yield revenue, generate insights around tax planning techniques and tax structuring and regulate taxpayer compliance.

• Provide direction and leadership to the Legal and Domestic Tax team in order to ensure the effective and efficient performance of Legal and Domestic

•  Tax activities to yield revenue and regulate taxpayer compliance.

•  Manage multiple projects simultaneously and ensuring timely delivery of high-quality reports and presentations.

Governance

• Monitor legislative and regulatory changes and drive the alignment of governance, risk, and compliance frameworks.

•  Ensure the consolidation of the risk profile for the area of accountability, manage critical risks, and ensure feedback integration

People

•   Be responsive to change in order to influence and effectively manage associated functional acceptance.

• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.

• Communicate strategic context that guide best practice, foster an environment of continuous learning and improved employee engagement levels.

• Develop clear human capability and accountability frameworks within own area in support of people management strategies.

• Provide leadership and direction by translating, articulating, and reinforcing the vision or direction for the function.

Finance

• Ensure that the own area’s strategy is adequately budgeted for through the development and implementation of a requisite budget.

•          Implement effective financial control, management of costs and corporate governance in area of accountability.

Client

• Define and influence relationships and service level agreements made with internal and external stakeholders.

• Build and maintain relationships with stakeholders to ensure integrated approaches in pursuit of collective goals

Behavioural competencies

•   Accountability

•   Ability to translate Strategy into Execution and Enablement

•   Strong Results Orientation

•    Fairness and Transparency

•    Honesty and Integrity 

•    Trust

•    Values and Manages Diversity

•    Inspires others to Positive Action

•    Develops Teams & Nurtures Interdependency (breaks down silo tendencies)

•    Respect

•    Championing the Mandate

Technical competencies

•   Business Acumen

•   Decisiveness

•   Effective Business Communication

•   Legislative and Regulatory Compliance

•   Functional Policies and Procedures

•    Managerial Budgeting

•    Planning, Management and Measurement

•    Tax Knowledge

•    Problem Analysis and Judgement

•    Efficiency improvement

•   Strategic Planning

•   Problem Analysis and Judgement

•   Quality Management

•    Legal Advisory and Interpretation

•    Legal Knowledge and knowledge of ethics

•    Value-Based Leadership

Compliance Competency

•    GOC Secret

•    (a) sensitive info (b) commercial info, the disclosure of which may (i) have disastrous results with regard to the future existence of an entity; or

•    (ii) cause serious and irreparable harm to the security or interests of the State; (c) personal info. Depth of understanding on tax related issues and the ability to mentor and coach others on technical matters with the purpose of ensuring that SARS is interpreting and applying the legislative framework effectively and accurately.

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Business Area Lead: Large Business and International (Mining)

Position Reports to:    Business Area Head: LBI Operations  

Division:                        Service & Delivery Large&Inter

Location:                       Woodmead North Office Park          

Advert Closing Date:  06 September 2024

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation. This role is business manager role that will ensure that all tactical strategies, plans and taxpayer service charter commitments are delivered.

Job Purpose

To formulate an LBI Sector delivery plans for the LBI Mining Sector Taxpayers related to multiple practice areas and ensure the effective and efficient yield of revenue and compliance to close the tax gap in the sector and maintain the highest level of compliance through enhanced service intervention and enforcement activities.

Education and Experience

Minimum Qualification & Experience Required

Bachelor of Commerce (Hons): Taxation AND 10-12 years’ experience in an end-to end business environment focusing on Mining taxpayers compliance and closing tax gaps, of which 3-4 years at management level 

                                                                                                            OR

Relevant Bachelor’s Degree / Advanced Diploma in Taxation (NQF 7) AND 12 – 15 an end-to end business environment focusing on Mining taxpayers, of which 3-4 years at management level

Job Outputs:

Process

• Build a high-performing sector that delivers a professional, one stop service in terms of customer satisfaction and revenue collection.
• Lead and manage the mining sector team to make a meaningful contribution to increase the level of compliance.  
• Provide direction for the preparation of compliance risk assessments and audits.
• Analyse and unpack the revenue strategy to enable the LBI to match environmental revenue potential with internal deployment of resources, in order to ensure that business revenue objectives and plans are maximised.
• Develop detailed revenue plans for the sector to identify what and when revenue can be anticipated.
• Manage interface with internal and external stakeholders.
• Provide direction, guidance, technical support, mentoring and training to subordinates.
• Ensure alignment to the new mode of operations within the Sector and LBI.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives and use to realign tactical plan and objectives appropriately.

Governance

• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialization.
• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Service Delivery Innovation
• Accountability
• Ability to translate Strategy into Execution
• Stewardship and Service Orientation
• Concern for Impact of own behavior on others
• Nurtures Future Talent
• Strong Results Orientation
• Fairness and Transparency
• Honesty and Integrity
• Values and manage Diversity
• Inspires others to Positive Action
• Develop Teams and Nurtures Interdependency (breaks down silo tendencies)
• Respect
• Trust

Technical competencies

• Analytical Thinking
• GOC Secret
• Business Acumen
• Coaching and Mentoring
• Effective Business Communication
• Financial Accounting
• Functional Policies and Procedures
• Industry Sector Expertise
• Managerial Budgeting
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Risk and Compliance
• Strategic Planning
• Tax Knowledge
• Tax Compliance Auditing

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Senior Test Analyst X2

Job Title:                       Senior Test Analyst X2

Position Reports to:    Manager: System Qualification and Testing  

Division:                        Design and Enabling         

Location:                       Head Office

Advert Closing Date:  16 October 2024

About the Position

SARS is looking for a dynamic individual who is highly skilled, suitably experienced and results-driven in the Information Technology Software Testing environment. The individual must be passionate about quality to ensure end-user satisfaction is reached to meaningfully contribute towards our higher purpose and service delivery to align with the SARS strategic objectives. The applicant will participate in the software development process and will be responsible for the test analysis.  This well-seasoned, proactive and energetic applicant will be required to take the initiative to ensure that the software meets high standards of quality.

Job Purpose

The primary purpose of the Senior Test Analyst is to analyse project specification documentation and to utilize the results thereof to create a set of testing capital to be used for the testing of a software system and its related processes. In addition, project team resource management and coordination activities in delivering testing outcomes form part of this job in accordance with the SARS standards.  

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in a Computer Science / IT / Information Systems / Engineering AND 5 years’ experience in a testing environment and must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced).

#ALTERNATIVE

Senior Certificate (NQF 4) AND must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced) and minimum of 10 years’ experience in software testing environment.

Minimum Functional Requirements

Software testing – Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

Job Outputs:

Process

• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Actively coordinate testing resources and Testing process activities and milestones across the Testing lifecycle.
• Ensure Testing resources execute Test cases and manage daily priorities and workload allocation according to priorities and skills base involved with project.
• Reporting – qualitative and quantitative on project progress across multiple dimensions to ensure successful delivery of project and management visibility.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
• Ongoing collaboration and relationship building with various stakeholders and executives from various operational domains of the organisation to enable project delivery.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning   
• Conceptual Ability
• Customer Service  
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Acumen  
• Business Knowledge 
• Computer Literacy 
• Effective Business Communication  
• Efficiency improvement  
• Execute, Implement & Follow Through
• Functional Analysis and UAT
• Functional Policies and Procedures
• Plan and Conduct Meetings
• Problem Analysis and Judgement  
• Reporting
• Schedule Adherence
• Standard operating procedure compliance  
• System Thinking 
• Testing Software       

Compliance Competency

• Quality Management (IT)   
• Ability to work under pressure  
• Business Analysis Tech (IT)
• Facilitation Skills  
• GOC Confidential 
• Have a sense of urgency  
• Project Management Processes (IT)Aware
• Resource Allocation (IT)   
• Software Metrics (IT)
• Structured Reviews (IT)
• Systems Qualification and Testing  
• Tact and Diplomacy   

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Senior Specialist: Audit

Position Reports to: Senior. Manager: High Wealth Individual
Division: High Wealth Individual (HWI)
Location: Woodmead Office, Sandton

Advert Closing Date: 19 July 2024

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

The Senior specialist’s main responsibilities are to detect and identify tax avoidance schemes and/or structures and/or legislative loopholes through analysing the submitted tax returns for Trusts and HNWIs by scrutinising financial journals, press reports and the JSE’s SENS announcements.

A thorough and deep understanding of the taxation of trusts and trust law is a prerequisite coupled with the taxation of cross border transactions.
The incumbent must have a deep understanding of both local and foreign trusts.

Job Purpose
To provide expert advise and guidance and/or execute highly complex and highly specialised audits for High Wealth Individuals.

Education and Experience

Minimum Qualification & Experience Required

Relevant Honours / Postgraduate Diploma in Tax, Accounting, Auditing (NQF 8) AND 10-12 years’ experience in a Tax and audit environment, of which 3-4 years ideally at specialist level,
 OR
 Relevant Bachelor’s Degree / Advanced Diploma in Tax, Accounting, Auditing (NQF 7) AND 12 – 15 years experience in a Tax and audit environment, of which 3-4 years ideally at specialist level.

Minimum Functional Requirements
CA(SA), CFA, Masters in Tax, MCom, H Dip(tax) with extensive experience in a specialist audit/legal environment.

Job Outputs:
 Process
• Plan, conduct and manage highly complex risk-based audits to ensure compliance with relevant acts.
• Identify tax gaps and evasion schemes involving complex matters and suggest potential solutions to minimize tax risks.
• Manage quality in planning, execution and finalisation of audits.
• Conduct research into local & international practices & trends in order to identify best practice & the most practical business solutions & options.
• Analyse and make recommendations about improvements to tax law, specialist systems, procedures, policies and practices.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy development and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; developing best practice solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders

Governance
• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance
• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Information Seeking
• Problem Solving and Analysis
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability

Technical competencies
• Functional Policies and Procedures
• Reporting
• Operational Audit
• Business Knowledge
• Creative and Innovative Thinking
• Efficiency improvement
• Financial Accounting
• Policy analysis
• Audit Methodology
• Quality Orientation

Compliance Competency
 • GOC Confidential

Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest.

The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist: Systems Engineer (OpenShift)

Job Title:                       Specialist: Systems Engineer (OpenShift)

Position Reports to:   Senior Specialist: Systems Engineering         

Division:                       Strategy Enab & Modernisation

Location:                      SARS Brooklyn

Advert Closing Date: 15 October 2024

About the Position

The day-to-day operation of the OpenShift environment. Implementation, configuration and maintenance of hardware and software. The position requires a good understanding of Linux Systems Administration including modern Docker, OpenShift, Kurbenetes and Cloud technologies. Of particular importance is experience working with Redhat, SuSE and Ubuntu systems.

Job Purpose

To be responsible for the co-ordination, configuration programming, installation, and management of system hardware and software architectures, and related client services within the organisation. Implementing system architectures and for the identification and resolution of hardware and software technical problems and malfunctions related to the network and other related servers with the potential to affect the successful execution of business transactions and ensuring a stable performance environment for the business processing system.  Work in both Production and non-Production environments.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Technology AND 5-7 years’ experience in a similar environment, of which 2-3 years ideally at functional specialist level

ALTERNATIVE

Senior Certificate (NQF 4) AND 10 years related experience

Minimum Functional Requirements

• SuSE Linux Certified Professional or Linux Professional Certified Level 2 and SuSE Enterprise Linux Version 10+
• Redhat Certified Technician and Redhat Linux Systems Version 7+
• Modern Docker
• OpenShift
• Kurbenetes
• Cloud technologies

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• To be responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
• Liaise with stakeholders for problem resolution.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Integrate servers and their associated software into enterprise systems/solutions.
• Provide orientation and training to end users for all modified and new systems and mentoring of peers and staff.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Commitment to Continuous Learning
• Organizational Awareness
• Building Sustainability

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Customer Relationship Management
• Data Collection and Analysis
• IT Strategy and Planning
• Infrastructure and Platforms
• IT Knowledge
• IT Project Management
• Knowledge of IT Governance and Business
• Problem analysis and Judgement

Compliance Competency

• Security Clearance: GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Specialist: Data Analyst

Job Title:                        Specialist: Data Analyst

Position Reports to:    Chief Data Scientist    

Division:                        Design and Enabling         

Location:                       Head Office, Brooklyn

Advert Closing Date:  17 June 2024

About the Position

The Strategic Planning and Modernisation (SPM) unit was created to support SARS in its goal of building a technologically advanced, smart, and modern SARS. The Data Analyst along with the Design and Enablement team, will drive data driven problem solutions with a particular focus on modernisation initiatives across SARS.

Job Purpose

SARS is looking for a highly skilled and detail-oriented Specialist Data Analyst to join our team. The successful candidate will be responsible for analysing data, generating insights, and developing data-driven strategies to improve business performance. Your work will be well oiled by our data. We want you to better understand our data and come up with cutting-edge insights and solutions to further enhance our service offering.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in (Informatics/Computer Science/Statistics/IT) AND 8-10 years’ experience in Data Engineering / Business Data Intelligence / Data Science, of which 3-4 years at the operational specialist level

Alternative#

Senior Certificate (NQF 4) Informatics/Computer Science/Statistics/IT) AND 15 years in Data Engineering / Business Data Intelligence / Data Science experience with 3-4 years at the operational specialist level.

Minimum Functional Requirements

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Advanced (applied theory) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting tools (SQL and Power BI / Tableau or equivalent), databases (SQL Server) and programming (R, Python, etc.)
• Advanced (applied theory) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R, etc.)
• Advanced (applied theory) Data warehouse knowledge.
• Be advanced in the application of:

• Basic Data Migration
• Basic Data Visualization  
• Business Intelligence Methodologies
• Database Knowledge

• Advanced (applied theory) Programming Skills – i.e. SQL, and Python/R, etc.
• Microsoft skills (Advanced in)– i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement.
• Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation, and business modelling.
• To perform complex/advance business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, and data mining.
• To design, develop, and test complex/advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• To identify, analyse and interpret trends and patterns in complex/advance data sets, based on data findings.
• Communicate the results of their analysis and findings by using basic complex/advance visualisation techniques with both internal and external customers.
• To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Analyses data, creates summary reporting, and performs analysis to support the decision-making of research, senior management, member companies, and internal departments.
• Builds and manages/maintains a database to house data collected from various sources.

Governance

• Implement and provide input into the development of governance, compliance, integrity, and ethics processes within the area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate, and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost-effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service.
• Provide authoritative, specialist services, expertise, and advice to internal and external stakeholders.
• Build and maintain relationships with clients and internal and external stakeholders that promote cross-functional process delivery solutions.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty and Integrity
• Trust
• Respect
• Honesty and Integrity
• Conceptual Ability
• Attention to Detail
• Building Sustainability

Technical competencies

• Functional Policies and Procedures
• Quality Orientation
• Facilities Management
• Service Delivery

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

APPLY HERE