Directorate: Information Technology
Ref No. : MPT 43/2023
Salary Level : 08
Salary : R 359 517 per annum
Requirements:
A minimum of National Diploma (NQF Level 06) in Information Technology
with a minimum of 2 years end-user experience in information technology environment.
Certificate in systems programming, A+, N+, background in ITIL V3 Foundation and ITSM will
be an added advantage. Avalid driver’s license. Read More
Skills and Competencies: Good communication and Interpersonal skills. Good customer
relations. System development skills. Time management skills. Analytical skills. Knowledge in
IT support services, desktop/hardware platforms, Windows OS, M365, Microsoft Office 365
and Apple iOS. Must be knowledgeable in the functions of a service/helpdesk environment.
Valid driver’s license and be willing to travel.
Duties: Provide end-user support services with regards to online services, PC hardware and
software support, including diagnoses and repairs. Log and attend to calls. System
development and process modernization. Participate in the implementation and report on IT
and related projects. Provide dedicated IT support services on online, desktop, mobile and
virtual environments. Ensure monitoring of service SLA’s and MoU’s for the desktop, mobile
and video solutions in the ITenvironment
APPLICATIONS:
Applications must include a completed and signed New Z83 form (effective 1 January 2021) obtainable from any Public Service Department or from the DPSAwebsite and a detailed CV ONLY. Only shortlisted candidates will
be requested to submit certified copies of qualifications, a valid driver’s licence and an ID on the day of the interview. Communication regarding requirements for certified documents will be limited to shortlisted candidates.
Applications must be submitted by email to: mptrecruitment@mpg.gov.za. Applications must be sent in pdf format and indicate on the email subject: Name of Post and Post Reference Number
Closing Date: 30 June 2023
Related
