Application Support Engineer CXT (8168)

  • Location: Sandton
  • Employee Type: Permanent
  • Department: Client Experience Technology
  • Division: Central Services

Description of the skill and experience required 

      The focus for this is providing internal and external client support within the CXT Channels applications: 
•     Provide day to day support for all CXT Systems and applications (spread between the SA and UK technology stack).
•     To perform routine health checks and system availability
•     To perform problem identification and root cause analysis
•     Work within the Service Management disciplines of Incident, Problem and Event management
•     Contacting and engaging with Investec clients, regarding troubleshooting or resolution on client technical queries
•     Provide after hours and on-call support (Standby over Weekends and Public holidays)

Experience, skill and capability
•    SQL Querying
•    Basic OS Knowledge
•    Error Log troubleshooting
•    ITIL Service Management Practices

Investec Culture 

At Investec we look for dynamic, energetic people filled with tenacity, integrity and out of the ordinary thinking.

We value individuals who in turn value our culture that is, a can-do attitude while challenging convention.

Diversity, competency, and flexible leadership are respected in pursuit of the growth of our business.

We are committed to diversity and inclusion when recruiting internally and externally. 


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