Job Description

Job Description:

We are looking for an F&I Assistant to work alongside our F&I Department to assist with handling the financial aspect of clients when buying a vehicle

Responsibilities include but are not limited to:

• Assist our F&I consultants with various admin duties 
• Assist in loading Finance Applications
• Performing other general administrative tasks
• Impeccable client service with professionalism and friendliness 
• Assist with explaining the costs, terms and contractual obligations of any finance transactions
• Assist with explaining to the customers all products and services on offer 
• Compile and submit files with required documentation to financial institutions
• Ensure that all transactions are followed up and paid out as soon as possible

Requirements:

• Grade 12
• NCA Certificate 
• Preferably a BCom degree or Diploma
• Excellent administrative, organizing and communication skills
• Ability to perform effectively in a fast-paced  dealership environment
• Valid driver’s license with own reliable transport
• Willing to work every second weekend and some public holidays

Package includes:

• PSG Provident Fund
• Discovery Life Insurance
• 15 Days Annual Leave

F&I Assistant – Gqeberha

Job Details

Department Sales Minimum experience

Functional Area

Job Description

We are looking for an F&I Assistant to work alongside our F&I Department at our branch in Gqeberha to assist with handling the financial aspect of clients when buying a vehicle.

Responsibilities include but are not limited to:

• Assist our F&I consultants with various admin duties 
• Assist in loading Finance Applications
• Performing other general administrative tasks
• Impeccable client service with professionalism and friendliness 
• Assist with explaining the costs, terms and contractual obligations of any finance transactions
• Assist with explaining to the customers all products and services on offer 
• Compile and submit files with required documentation to financial institutions
• Ensure that all transactions are followed up and paid out as soon as possible

Requirements:

• Grade 12
• NCA qualification
• Excellent administrative, organizing and communication skills
• Ability to perform effectively in a fast-paced dealership environment
• Valid driver’s license with own reliable transport
• Willing to work every second weekend and some public holidays

Package includes:

• Basic salary + commission component
• Cell phone allowance
• Momentum FundsAtWork Provident Fund
• Discovery Life Insurance
• 15 Days Annual Leave

F&I Business Manager – George

Job Details

DepartmentSalesMinimum experience

Entry LevelCompany primary industryAutomotiveJob functional area

Sales

Job Description

This is an exciting opportunity for a Finance and Insurance Manager to join the team at our branch in George!

Vehicle Finance & Insurance

Main Purpose of this job: To professionally handle the financial aspect of We Buy Cars’ clients’ when buying a used vehicle. This can only be done by a suitably qualified and appointed representative.

Nearby car dealerships

Duties & Responsibilities:

• Take over the financial aspects of vehicle transactions from the Sales Executives
• Submit applications to the banks
• Effectively manages the processing of finance applications and maximize profitability for the dealer in placing the business at the most favourable return
• Explain offerings and recommend products to meet the needs of the client
• Ensuring clients are given advice to make informed decisions
• Understanding and complying with regulations that affect the used-vehicle and finance departments
• Ensure applications and paperwork are completed correctly and in a timely manner

Skills/Personal attributes:

• Motivated
• Confident
• Assertive
• Attention to detail
• Calm and composed under pressure
• Active listening skills
• Excellent managerial skills
• Strong work ethic
• Excellent time management

 Minimum Requirements:

Qualifications:

• Fully FAIS Compliant
• Minimum RE 5 qualified
• Preferably a completed B. Com degree at a reputable institution
• CPD hours up to date

Further Requirements:

• Valid driver’s license
• PC literate with excellent working knowledge of Word, Excel, PowerPoint
• Must be willing to work overtime if necessary
• No criminal record
• Reliable and accurate history
• Contactable references

Package and Benefits:

15 Days Annual leave

PSG Provident Fund
Discovery Life Insurance
Basic salary + commission component
Cell phone allowance

Inventory Controller (Cape Town)

Job Details

DepartmentOperationsMinimum experience

Entry LevelCompany primary industryAutomotiveJob functional area

Operations

Job Description

Inventory Controller Positions available for Cape Town

Duties and Responsibilities:

Purchase Orders

• Open, approve & close orders
• Ensure to follow the admin order rules
• Reversal & Corrections.
• Purchase order system support.
• Data extract and Processing.
• Chase open orders daily.

 Stock Management

• Data extract and reporting.
• Monitor stock take exceptions / Report.
• Problem solving and system support.
• Monitor stock levels on floor
• Manage Trello Board. Add & remove  vehicles.

 Housekeeping and Expense Control

• Manage manual order books.
• Manage and order “Promo”, “Sold”, “Finance”, QC and “Delivery ready” stickers.
• Arrange payment requisitions for service providers.

 Key Competencies and Skills

• Strong verbal and written communication skills
• Must have mechanical background on vehicles
• Listening skills
• Problem analysis and problem solving
• Team work
• Stress tolerance

Further requirements:

• Grade 12

Fully bilingual in English and Afrikaans

• Minimum 3 years Inventory management experience
• Technical/mechanical background advantageous
• Previous motor industry experience

 Package Includes:

• Momentum FundsAtWork Provident Fund
• 15 Days Annual Leave
• Market Related Salary

Inventory Controller (East London)

Job Details

DepartmentOperationsMinimum experience

Entry LevelCompany primary industryAutomotiveJob functional area

Operations

Job Description

Inventory Controller Position available for East London 

Duties and Responsibilities:

Purchase Orders

• Open, approve & close orders
• Ensure to follow the admin order rules
• Reversal & Corrections.
• Purchase order system support.
• Data extract and Processing.
• Chase open orders daily.

 Stock Management

• Data extract and reporting.
• Monitor stock take exceptions / Report.
• Problem solving and system support.
• Monitor stock levels on floor
• Manage Trello Board. Add & remove vehicles.

 Housekeeping and Expense Control

• Manage manual order books.
• Manage and order “Promo”, “Sold”, “Finance”, QC and “Delivery ready” stickers.
• Arrange payment requisitions for service providers.

 Key Competencies and Skills

• Strong verbal and written communication skills
• Must have mechanical background on vehicles
• Listening skills
• Problem analysis and problem solving
• Team work
• Stress tolerance

Further requirements:

• Grade 12

Fully bilingual in English and Afrikaans

• Minimum 3 years Inventory management experience
• Technical/mechanical background advantageous
• Previous motor industry experience

 Package Includes:

• Momentum FundsAtWork Provident Fund
• 15 Days Annual Leave
• Market Related Salary

Inventory Controller – The Dome

Job Details

DepartmentOperationsMinimum experience

Entry LevelCompany primary industryAutomotiveJob functional area

Operations

Job Description

Inventory Controller Positions available at WeBuyCars The Dome Branch

Duties and Responsibilities:

Purchase Orders

• Open, approve & close orders
• Ensure to follow the admin order rules
• Reversal & Corrections.
• Purchase order system support.
• Data extract and Processing.
• Chase open orders daily.

 Stock Management

• Data extract and reporting.
• Monitor stock take exceptions / Report.
• Problem solving and system support.
• Monitor stock levels on floor
• Manage Trello Board. Add & remove vehicles.

 Housekeeping and Expense Control

• Manage manual order books.
• Manage and order “Promo”, “Sold”, “Finance”, QC and “Delivery ready” stickers.
• Arrange payment requisitions for service providers.

 Key Competencies and Skills

• Strong verbal and written communication skills
• Must have mechanical background on vehicles
• Listening skills
• Problem analysis and problem solving
• Team work
• Stress tolerance

Further requirements:

• Grade 12

Fully bilingual in English and Afrikaans

• Minimum 3 years Inventory management experience
• Technical/mechanical background advantageous
• Previous motor industry experience

 Package Includes:

• Momentum FundsAtWork Provident Fund
• 15 Days Annual Leave
• Market Related Salary

Junior Technical Advisor

Job Details

DepartmentContact CentreMinimum experience

Mid-SeniorCompany primary industryAutomotiveJob functional area

Customer Service

Job Description

We are looking for an experienced Technical Advisor to join our contact centre team and provide technical support to customers over the phone. The ideal candidate will have a strong mechanical knowledge and services, excellent communication skills, and a customer-focused mindset.

Responsibilities:

• Answer incoming calls from customers seeking technical assistance
• Troubleshoot technical issues and provide solutions over the phone
• Escalate complex technical issues to the appropriate team or department
• Document all customer interactions and technical solutions in the system
• Provide excellent customer service and ensure customer satisfaction
• Stay up-to-date on technical products and services to provide accurate and relevant information to customers
• Collaborate with other team members to share knowledge and improve overall customer experience

Requirements:

• High school diploma or equivalent
• 2+ years of experience in a technical support role
• Strong knowledge of technical products and services
• Excellent communication skills, both verbal and written
• Customer-focused mindset and a passion for helping others
• Ability to work in a fast-paced and dynamic environment
• Proficiency in using call centre software and customer relationship management tools
• Strong problem-solving skills and attention to detail

Preferred qualifications:

• Certifications in technical support or customer service
• Bilingual in English and another language

Package Includes:

• Momentum FundsAtWork Provident Fund
• Discovery Life Insurance
• 15 Days Annual Leave
• Market Related Salary

Mechanic Apprentice – The Dome

Job Details

DepartmentOperationsMinimum experience

Entry LevelCompany primary industryAutomotiveJob functional area

Operations

Job Description

Apprentice job requirements:

Skills / Personal Attributes:

• Presentable appearance and sober habits
• Excellent timekeeping skills
• No criminal record
• Strong interpersonal skills
• Ability to work under pressure
• Ability and willingness to learn new skills
• Experience with diagnostics equipment
• Computer literate
• Strong technical background
• Be able to work in a team environment
• Set high standards and well-defined realistic goals both personally and within the team
• Should be able to carry out work in accordance with professional standards and have thorough              knowledge in the field

Qualifications / Experience:

• Experience in the motor industry
• 2-3 years’ experience in a workshop
• Valid drivers license
• Matric Certificate

Duties:

• Perform service, repair and maintenance on customer’s  vehicles
• Maintain a safe and clean work environment
• Order and source parts
• Diagnosing and fault finding on all  vehicle types
• Overhauling and repairing engines on all vehicle types
• Remove and Replace automatic and manual transmissions

Team Leader – Contact Centre

Job Details

DepartmentContact CentreMinimum experience

Mid-SeniorCompany primary industryAutomotiveJob functional area

Other

Job Description

We are looking for a highly motivated, experienced, and customer-focused Team Leader to join our Contact Centre leadership team. This is an exciting opportunity for someone with proven management experience who is eager to lead a dynamic team and drive performance within the online sales environment.

Duties and Responsibilities:

• Manage and supervise the daily operations of the team of agents.
• Set clear goals and expectations, ensuring agents meet required targets and KPIs.
• Drive online sales target achievement.
• Process required refund requisitions and assist with client profile changes.
• Respond to escalated queries and manage customer calls and emails.
• Update and maintain statistics and real-time reports.
• Ensure agents are up-to-date with new product launches, market trends, and process changes.
• Handle customer queries and complaints in a timely manner, ensuring customer satisfaction.
• Prepare and present monthly statistics and commission reports.
• Mentor and develop agents, fostering a positive and high-performance environment.
• Collaborate with the manager and other departments to resolve issues quickly and efficiently.
• Ensure IT infrastructure is fully functional and report any issues promptly.

Key Competencies and Skills:

• Strong verbal and written communication skills with the ability to engage with customers and team members empathetically.
• Excellent leadership skills with experience managing and motivating a team.
• Critical thinking and problem-solving skills, able to find solutions promptly.
• Conflict resolution skills with the ability to manage disputes effectively.
• Exceptional customer focus, ensuring that customer needs and expectations are always met.
• Time management and the ability to prioritize tasks in a fast-paced environment.
• Adaptability and resilience, particularly under pressure or in challenging situations.
• Attention to detail and accuracy in managing customer data and resolving issues.
• Integrity and ethical decision-making in line with company values.

Minimum Requirements:

• Matric certificate.
• At least 2 years of call centre experience.
• 2 years of management experience.
• E-commerce experience preferred.

If you are a proactive and goal-oriented leader with a passion for customer service and team development, we would love to hear from you. Join our team and help us continue to deliver exceptional service and results.

APPLY HERE