A graduate looking to start a career in the banking industry? The CAPITEC BBC (KwaZulu Natal) could be an excellent opportunity to gain valuable workplace experience, develop your customer service skills, and build a foundation for a career in banking.
The programme is aimed at individuals who are passionate about client service, banking, learning and personal development.
Bank Better Champion Learnership (KwaZulu Natal)
The opportunity is suited to self-motivated individuals who enjoy working with people and are eager to learn more about the banking environment.
Purpose of the Learnership
As a Bank Better Champion, you will help create a positive client experience within the branch. Your responsibilities may include:
- Welcoming clients and assisting them with their needs.
- Coordinating branch flow through effective queue management.
- Providing excellent client service.
- Assisting clients with ATMs and other self-service channels.
- Helping clients complete transactions using remote or digital banking channels.
- Developing the knowledge, skills and practical experience required for future service consulting opportunities.
This is an opportunity to gain practical exposure while developing important workplace and customer-service skills.
Experience Requirements for CAPITEC BBC (KwaZulu Natal)
Minimum Requirements
No previous work experience is required.
Applicants must, however, have a:
- Grade 12 National Certificate; or
- National Certificate (Vocational).
Ideal Experience
Previous experience in client service, retail, financial services or a banking environment would be advantageous, although it is not essential.
Qualifications
Minimum Qualification
Applicants must have:
Grade 12 National Certificate / National Certificate (Vocational).
Ideal or Preferred Qualifications
Additional qualifications or relevant learning may be advantageous, but the key minimum requirement is a Grade 12 National Certificate / Vocational qualification.
Knowledge Requirements for CAPITEC BBC (KwaZulu Natal)
Candidates should have:
- Basic calculation skills.
- The ability to engage confidently and professionally with people.
- A clear understanding of their own career aspirations.
- An ambitious attitude and willingness to learn.
Advantageous Knowledge
Knowledge of the following would be beneficial:
- Bank branch environments.
- Banking products and services.
- Capitec Bank products and internal business processes.
Skills Required
Successful candidates should demonstrate strong:
- Communication skills.
- Computer literacy.
- Interpersonal skills.
- Relationship management skills.
- Customer service abilities.
Applicants should ideally be comfortable using MS Word, MS Excel and MS Outlook. https://jobsside.co.za/
Who Should Apply?
The Bank Better Champion Learnership Pipeline is particularly suitable for Grade 12 graduates in the KwaZulu Natal who:
- Want to enter the banking industry.
- Have a passion for helping and interacting with people.
- Are energetic, self-motivated and ambitious.
- Are willing to learn and develop new skills.
- Want to gain practical workplace experience.
- Are interested in building a career in banking and financial services.