Job Description

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. 

Spitz:

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store. 

Main Purpose:

To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets. 

Line Manager: Store Manager 

Job Specification:

Key Performance Areas:

1. Cash control

• Perform cash desk function
• Cash control and banking processes are followed daily
• 0 cash variances maintained
• Manual transactions accurately recorded 

2. Stock Control

• Stock management processes are followed daily
• Customer orders are followed up
• Weekly stock counts are conducted accurately
• Store room department in good condition
• Shoe pairing exercise is completed weekly 

3. Customer Service

• Provide excellent customer service
• Internal & external customer relationship building
• Maintain good customer relationships
• Product knowledge

Minimum Requirements:

Experience:                                                                                       

• Minimum 1 years’ retail experience 

Qualifications:

• Complete Matric/Grade 12 

Additional Requirements:

• Retail administration disciplines
• Stock & cash management
• Product knowledge
• Sales knowledge and selling skills
• Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
• Numerical ability 

Competencies:

• Minimising Risk
• Meeting Deadlines
• Planning & Organising
• Thinking Analytically
• Building Relationships
• Attention to Detail
• Understanding Others
• Influencing Others

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