To apply, click on the link at the end of the posts and all the best with your applications.
- CREDITORS CLERK – Westville
- Site Manager – Springfiled
- Supervisor
- Recruiter
- Security Manager – Durban
- SITE MANAGER UITENHAGE
- Security Site Manager – Balito
- Branch Mechanic
- ARMOURER
- TREASURY TELLER & TELLERS
- Armoury Manager
- SITE MANAGER
- Shopping Centre Security Manager – Durban
CREDITORS CLERK – Westville
A vacancy exists for a Creditors Clerk stationed at our Westville Office. The candidate will report to the Finance Manager
The main purpose of this position is to perform a full Creditors’ function.
Key Performance Areas:
· Receiving of invoices and ensuring that the necessary authorization is obtained
· Preparation of invoices and capturing onto SAP before month end deadlines
· Ensuring that monthly statements are received and creditors’ accounts are reconciled monthly / weekly for fuel creditors
· Liaising with suppliers in relation to any queries and ensuring that they are resolved
· Administration of creditor accounts
· Preparation and capturing of creditor payments
· Filing of all relevant documentation
· Ensuring the correct handling of VAT in all instances
· Accurately raise accruals for each month
Skills required:
· Minimum Matric Certificate and a recognized creditors qualification
· At least 3 years’ experience and full knowledge of creditors systems and reconciliations is essential
· Sound working knowledge of the SAP system
· Proficiency in MS Word, PowerPoint and especially Excel is essential
· Strong administration and organizational skills
· Numerical accuracy and high methodical working methods are required
Personality attributes:
- Must be pro-active and innovative
- Ability to work under pressure and meet strict deadlines
- Ability to work without supervision
- Strong interpersonal and communication skills
- Strong administration skills
- Ability to liaise professionally with suppliers and personnel at all levels
Core competencies:
- Teamwork
- Customer focus.
- Communication skills
- Self-development
Interested candidates whose credentials best match the requirements can send their CV’s before close of business on 16 April 2024.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Site Manager – Springfiled
Site Manager
A vacancy exists for Site Manager. The position will report to the Site manager. The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Key Performance Areas
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
- Auditing and verifying the access registers on a daily basis and generating exception reports
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly
- Submitting relevant monthly reports to the Client and Management
- Managing business budget at operational level
Skills required:
- Matric certificate and should be Psira Grade A registered and accredited
- At least 5 years’ experience in security supervising
- Experience in Quality Management System
- NOSA\ISO Safety training
- Must be firearm trained with a clean criminal record
- Must have firearm competency
- Should have full knowledge and understanding of the Firearm Act
- Previous staff supervising experience is required
- Computer literacy
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
- Incumbents should be prepared to work shifts and do site visits after hours
- Code 8 Drivers licence
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Supervisor
Job Description
A vacancy exists for a Supervisor at Robertville. The position will report to the Operational Manager, respectively. The overall purpose of this position is to ensure that pro-active measures are taken in ensuring security on site, adhering to site specific security requirements and ensuring that Client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric certificate,
- Psira Grade A registration and accreditation.
- At least 5 years’ experience in the security as a Supervisor.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- No Criminal Record or any pending cases.
Key Performance Areas: (Not totally inclusive):*
- Constantly evaluating risks / threats and making recommendations to the Operation Manager.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing the response and investigation of serious incidents.
- Liaising daily with Operations management on various operational issues.
- Submitting relevant weekly / monthly and general reports as required by Management.
- Dealing with all required administration matters.
- Maintaining good relations between Fidelity Security Services and the client regarding security services rendered.
- Ensuring the posting of Security Officers are done timeously.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the Operation Manager regarding the improvement of services.
- General management and supervision of security staff.
- Ensuring that all HR related queries are dealt with promptly.
- Attend meetings with FSS Management and with the Client
Skills required:*
- Strong planning skills
- Leadership skills
- Organizational skills
- Good interpersonal skills
- Communication skills
- Analytical, Critical Thinking skills
Other personality attributes:
- Ability to meet strict deadlines.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure.
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Recruiter
Recruiter
Key Performance Areas: (not totally inclusive):
- Sourcing candidates for employment.
- Interviewing, screening and vetting of candidates.
- Testing applicants on job knowledge.
- Verify employment documentation such as CV’s, Psira Certificates, Training certificates, ID documents etc.
- Reference checking, background checks, criminal checks, ITC checks etc.
- Completing employment documentation.
- Liaising with Operations Management on manpower requests.
- Arrange shortlist of candidates to be interviewed by Operations Management, Senior Management, Operations Director and Departmental Heads.
- Maintaining a data base of possible candidates.
- Placing of internal and external job advertisements.
- Head hunting of candidates.
- Submitting a monthly Management report on recruitment statistics.
- Induction of Senior Management, Specialist functions, Administrative staff.
Minimum Requirements:
- Matric certificate.
- At least 2 years’ experience in recruitment of middle to Senior Management and Specialist positions. (Preferably in the Security Industry)
- Experience in Target selection and interviewing skills.
- Should have full knowledge and understanding of the Security Industry – PSIRA registration , grading etc.,
- Good interpersonal and communication skills are essential
- Incumbents should be prepared to work extended hours.
- Own transport. Must be willing to travel in Cape Town area.
- Experience in dealing with Recruitment companies.
- Experience in Human Resources will be advantage
- Experience in dealing with Newspaper advertisements.
- Experience in placing external ads on Pnet and other websites.
- Computer literate.
- Good work references.
- No criminal record.
- Valid unendorsed driver’s license
Other personality attributes:
- Ability to meet strict deadlines.
- Numerical accuracy.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure.
Core Competencies:
- Communication skills.
- Customer focus.
- Team work.
- Self-development.
Security Manager – Durban
Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- People management experience.
- Strong planning, leadership, organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Must be firearm trained for Business Purpose
- No criminal record
- Applicants to reside in Durban
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Dealing with all required administration matters.
- Liaising daily with Branch management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Management.
Please email cv with heading ” Security Manager ” to LientjieV@fidelity-services.com
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
SITE MANAGER UITENHAGE
The above position has become available in Uitenhage
Minimum Requirements:
- Grade A
- Own vehicle
- Driver’s license
- Management experience
- Experience in managing staff
- CCTV Camera experience
- Supervision of all Site staff, Site Seniors, and Supervisors reporting to him.
- On-going reports to clients concerning faults on site which the client must action.
Key Performance Areas: (not inclusive):
- POSTING SHEETS:
- Successful coordination and management of posting Sheets
- Ensure coverage on-site at all times.
- ROSTER MANAGEMENT:
- Manage operational meetings
- Manage leave
- Manage changes on site
- Manage absenteeism
- DISCIPLINE:
- Ensure discipline on-site and within the team
- Do regular site visits and night visits
- Manage disciplinary action and process
- Manage absconding and replacements
- Payroll
- Pay queries
- On-site
- Accidents
- Business Growth
Other personality attributes:
Dedicated
Disciplined
Tenacious
Well groomed
Punctual
Even Tempered
Energetic
Sense of Urgency
Diplomatic
Tactful
Well mannered
Eye for detail
Honest
Determined
Core Competencies:
Well-spoken
People management skills
Ability to think on the move
Ability to stay calm under pressure
Comfortable with numeracy and calculations
Well-organized and well-structured
Interested candidates whose credentials best match the requirements can send their CVs before the close of business on 15/04/2024 to Vivian Van Niekerk at: vivianv@fidelity-services.com
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice is made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Security Site Manager – Balito
Requirements:
- Grade A
- Estate experience
- Extensive Guarding experience (minimum 10 years)
- Investigation skills advantageous
- Matric
- Driver’s License
- Fire arm competency advantageous
- Good Report writing ability
- Good communication and management skills
- Control room knowledge
- Good knowledge of control
- Well presentable
Interested candidates must email their cv’s to : liziweg@fidelity-services.com and nicop@fidelity-services.com
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Branch Mechanic
QUALIFIED GENERAL MECHANIC
The above position will possibly be available at the Philippi Branch – Western Cape, reporting to the Regional Fleet Manager. The purpose of the position is to repair the company vehicles when needed. Possible candidates should reside within travelling distance.
Key areas of responsibility will include:
- Mechanical repairs to petrol and diesel vehicles.
- Attending to breakdowns at all hours.
- Must have own tools to work with.
- Must have own reliable transport.
- Must have good knowledge of fleet management.
- That all vehicles are inspected on a weekly basis and all supporting documents are filed accordingly.
- Be prepared to work long hours and attend to break downs after hours.
- Should reside in the Rustenburg area or willing to relocate on own cost.
Qualifications, experience and other competencies:
- Grade 12 qualified
- Qualified i.e. Trade test passed for petrol and diesel mechanics
- Valid code 10 driver’s license
- Minimum 2 – 5 years’ experience
Core Competencies:
- Experience in mechanical repairs – for both Diesel and Petrol.
- Good communication skills
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
ARMOURER
ARMOURER
PORT ELIZABETH
A vacancy exists for an ARMOURER stationed at our PORT ELIZABETH branch office. The position will report to the Branch Manager.
The main purpose of the position is to handle and controlling of firearms.
Key Performance Areas: (Not inclusive)
- Issuing, receiving, and stocktaking of firearms daily
- Working on the FAMS system
- Dealing with all required administration matters
- Liaising daily with the Branch Manager on various operational issues if any
Skills required: (Add skills per requirement)
- Matric
- PSIRA Grade A/Grade B registered and accredited
- At least 3 years of experience within the company
- Must be prepared to work shifts
- Has completed Firearm training in handgun, hand machine carbine, shotgun, and rifle
- Firearm competency with 517 application
- Computer literate
- Valid driver’s license for at least the past 3 years
Core competencies:
- Administration skills
- Organizational skills
- Communication skills
- Honesty
- Reliability
- Problem-solving skills
Interested candidates whose credentials best match the requirements can send their CVs before close of business on 15 February 2024 to Vivian Van Niekerk at:
Email address: vivianv@fidelity-services.com
It is company policy that preference is given to existing employees and the choice is made purely on merit. We reserve the right not to make an appointment to any advertised position. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
TREASURY TELLER & TELLERS
The above positions have become available in Port Elizabeth.
Treasury Tellers & Tellers in The Fidelity Cash Service Department are there to provide a consistent, high-quality counting and verification service to all clients.
Minimum Requirements:
- Grade 12 or NQF Level 4 Certificate.
- Registered Grade C PSIRA Certificate.
- MS Office computer literacy (Word, Excel & Outlook).
Specific Job Responsibilities:
- Receiving verified change orders from tellers.
- Packing of floats for respective clients.
- Complete documentation and packing slips for each withdrawal done.
- Making sure change and floats are packed correctly and accurately.
- Ensuring that all change requests and floats are dispatched timeously.
- Prepare out list for each change and float packing that leaves the cash center.
- Cleaning of Cash Centre (No cleaners or any unauthorized personnel are allowed in the cash center).
- Receiving and verifying bulk change orders received and sent to SBV.
- Signed over bulk money to Change packers where applicable.
- Ensuring the manual float books are up to date where applicable.
- Daily balancing totals are handed over to the supervisor and or manager to confirm your balance.
Key Performance Areas: (not totally inclusive:
- Special care must be exercised to ensure that:
- Pack and verify the change order received from the teller, and ensure it corresponds with the client change request received.
- The change request is present and money balances to the change request amount.
- All cheques received will be handed over to the bank representatives to authorize funds before any change will be issued to the client.
- Written confirmation of authorization of a cheque needs to be received before the change can be issued to the client.
- All change issued to clients must have a packing slip as well as an out list confirming seal numbers
- Tellers responsibility
The packing of change must at all times be conducted under the necessary camera surveillance.
Cash for cash change orders
- The teller will receive a change order inside the client’s bag or container. It is the teller’s responsibility to balance this money to the change order. The change order will then be handed over to the treasury teller to pack if no change packer is present.
- Confirm the following information against the change request before packing change.
- The physical money corresponds with the change total requested.
- The total of change orders requested is calculated correctly.
- If the information corresponds the change packers can continue to pack the change as required by the client.
- In all cases of packing change, there has to be dual control at all times. All change issued to the client needs to be verified by weighing it on the coin scale or running it through a note counter. This must be done under a camera under dual control.
Packing of Floats and payroll orders
- Requests will be received from the bank a day ahead of time for all payrolls and floats to be sent to the respective clients. If there is enough change, and canisters are available at that time the change needs to be packed one day in advance.
- If enough canisters are not available the supervisor needs to be notified in order for the supervisor to inform the banks or request this from a client where applicable.
- Before any batch of payrolls or floats are to be packed the change packers need to draw up a register of what change (notes and/or coins) they will require for this batch of floats or payrolls. This needs to be handed to the Treasury tellers who will issue them with the exact amount of money required to pack the respective change order. This is only applicable if there is a change packer in the cash center.
- All money received from the notes treasury needs to be counted by a note counter (in the case of notes) under camera surveillance.
- When packing payroll, change, or floats the change packers need to use their white/green board with the following information on it: Date, time, a client whose change is being packed, the amount being packed, and amount of bags or canisters being used to pack this order. This will be shown to the camera and time will be recorded on the payroll, float, or change order with the signature of both change packers to verify that the amount packed was correct.
- If there is no change packer in the cash center all these functions will fall under the treasury teller.
- Ensuring the manual float books are up to date where applicable.
- Daily balancing totals are handed over to the supervisor and or manager to confirm your balance.
- Any additional instructions given by management need to be followed through.
- Skills & Characteristics
Good interaction skills, bilingual, communication & negotiation skills. Portray a professional image. Excellent administration skills. Good writing & reporting skills. Excellent time management. Honest, reliable, and trustable characteristics.
Knowledge
- Have knowledge and understanding of relevant legislation.
- Minimum of 3 years experience in the specific working area.
- Be proficient in MS Office programs.
Abilities- Must be a team player.
- Must be honest and reliable, and of good health.
- Willing to work long hours/overtime due to job requirements.
Interested candidates whose credentials best match the requirements can send their CVs before the close of business on 15/04/2024 to Rene Barnardo at: ReneB@fidelity-services.com
We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Armoury Manager
REGIONAL ARMOURY MANAGER
REPORTING TO: NATIONAL ARMOURY MANAGER
The Regional Armoury Manager is responsible for ensuring all Armoury operations on a Regional level are in compliance with the Firearm control act as well as driving the strategic objectives of the Armoury in achieving business goals.
Minimum Requirements:
- 5years experience in Middle management position
- 10 years experience in security industry
- Proven management role on a national level preferable
- PSIRA A registered
- Management NQF 5
Key Performance Areas: (not totally inclusive):
- Manage all firearm expenses on a Regional level also ensuring cost effectiveness
- Daily recon of all regional SAPS licenses
- Management reports with regards to FAMS
- Managing and overseeing the physical verification of firearms in the region
- Writing and submitting of motivation letters to SAPS when required
- Compile and submit firearm incident reports for region
- Investigate any incidents that occur
- Reporting of all incidents to National Armory
- Escalating of all incidents as required
- Recommend disciplinary actions to incidents
- Maintain all regional firearms
- Destroy any confidential information safely and securely
- Distribution of all RF tags in the region
- Attend hearings as and when needed
- Set up and sign off duty roster for branch armoury controllers
- Conduct training and presentations for all branches as and when required
- Maintaining FAMS
- Ammunition control in region branches
- Capture and update FAMS system everyday with regards to armed employee details including: New firearm allocation, firearm movement, firearm training, firearm incidents, firearm licenses (renewed and new)
- Compile and distribute FAMS weekly reports and send to branches
- Compile and distribute FAMS monthly report to regional executive management
- Continuously seek to improve and streamline various processes of the Armoury
- Comply with group firearms policies and limits of authority.
- Conduct weekly/monthly site inspections
- Conduct weekly/monthly site audits
- Conduct regular monthly meetings
- Ensure all firearms and armoured/war vehicles comply with necessary legislation and regulations when firearms are transported
- Ensure compliance of all firearm custodians
- Check and ensure compliance of asset exception report
- Conduct Risk Assessment on all branches armed sites on a weekly/monthly basis, also new sites
- Create individual and team ownership for decisions, plans and strategies by collaborating with and empowering team members.
- Integrate and assign resources across the payroll function through effective workforce planning, to ensure efficient work streams.
- Effectively manage performance and discipline within the team in order to ensure business objectives are achieved.
- Provide clear leadership, promote and foster a team culture consistent with group values.
- Motivate, coach, mentor and develop direct reports, ensuring the continuous development of team, creating an organization-wide learning enabled environment.
- Embrace diversity and drive the Employment Equity strategy within functional area.
- Engage with various stakeholders across the business to drive communication and collaboration.
- Manage the succession planning process within area of responsibility.
- Represent FSG at all supplier meetings
- Ensure FSG offers the best partnerships with suppliers
- Maintain excellent supplier relationships
- Liase with SAPS on a daily basis and build good relationships with South African authorities
- Represent FSG in court in the case of incident hearings
- Write motivations for the SAPS for any new requirements
- Liase with SAPS for stolen/Robbed firearms
- Liase with SAPS regarding found firearms
- Liase with gunsmiths for the ordering of new firearms, cleaning, ammunition requirements as well as collecting firearms from police stations.
- Correspond with SAPS when any incident occurs and work together with legal department to ensure the assets of the business stays protected
- Supervise and manage branch personnel deliverables and drive performance to reach business objectives
- Conduct quarterly polygraph tests for firearms controllers in region
- Send out reminders of best practice to all branches Firearm scanning and
- Act as contact person for all queries that needs to be escalated to Executive management
- Any Ad Hoc duties as requested by Executive Management
Other personality attributes:
- Providing Leadership
- Driving Success
- Giving Support
- Structuring Tasks
- Adjusting to Change
- Communicating Information
- Building Relationships
- Showing Resilience
- Evaluating Problems
- Investigating Issues
- Creating Innovation
- Processing details
Core Competencies:
- Self-development
- Communication skills
- Customer focus
- Teamwork
We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful
SITE MANAGER
The aim of a Site Manager is to ensure that the Site is managed in an efficient and professional way. The Site Manager will be reporting to the Branch Manager.
Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 / Standard 10 or equivalent.
- Previous Supervisor/Junior management experience.
- PSIRA registered (Grade A )
- Firearm Competency for business purposes.
- At least 5 years’ experience in the security industry
- Working Knowledge of the Firearm Act and Firearm competency.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint) will be an advantage
- Valid driver’s licence (Code 08/EB)
- Sound knowledge of FSS disciplinary procedures
- Clean Disciplinary record
KEY PERFORMANCE AREAS
- Client liaison.
- Staff turnover.
- Administration experience.
- General (have expert knowledge about all facets pertaining to your position).
- Standard operating procedures.
- People management (general management and supervision of security staff to ensure that required performance is met at all times).
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
Shopping Centre Security Manager – Durban
Site Manager – FSS – Durban
The position of a Site Security Manager is vacant in Durban reporting to the Operational & Branch Manager.
The overall purpose of the position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met (as per the SLA) at all times. To ensure the posting of Security Officers at the Site and to ensure that pro-active measures are taken in securing the premises.
Experience, Requirements and Qualifications:
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 3-5 years’ experience in a management position at a shopping complex
- Staff Management experience essential.
- Computer literacy and very strong Admin Skills.
- Must be physically fit and in good health.
- CCTV Camera Management and Equipment monitoring and Control.
- Must reside in Durban or willing to relocate on own cost.
- Incumbents should be prepared to work shifts if and when required and do site visits after hours.
Job Description / Key Performance Areas: (Not totally inclusive)
- Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Client
- Compiling, distribution and communication on daily, weekly and monthly reports.
- Compiling, distribution and communication on all Incident, Accident and Investigation reports.
- Obtaining of statements of all Investigations.
- Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
- General management and supervision of security staff and ensuring all administrative queries are dealt with promptly such as leave, site changes, rostering, etc.
- Managing all projects concerning new business and ensuring the smooth take over thereof.
- Ensuring that all HR/IR related queries are dealt with promptly and professionally.
- Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
- Attend all meetings with FSS Management and with the Client.
Competencies Required and Personality Attributes:
- Be proactive and innovative.
- Strong Leadership Skills and Management Competencies.
- Must be assertive, honest, professional and reliable.
- Good communication skills both verbal and written
- Strong planning, organizational, administration skills is required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Customer/Client Focus
- Driving and Managing Change.
- Development of Others
- Teamwork, Deadline and results driven
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
All the best with your applications.