CLOSING DATE : 17 August 2023
Park:
Groenkloof (Head Office)
Description:
The Organisation demands the aids of a Corporate Manager: Central Reservations in the Tourism and Marketing Division. This position will depend at Groenkloof National Park, Pretoria.
Interested bodies the one meet the requirements bear forward their requests that concede possibility amount to a cover memorandum, particularized Curriculum Vitae, guaranteed copies of requirement(s), and Identity Document (authorized inside ancient times 6 months) to the following address: Read More
Human Resources Division
SA National Parks
PO Box 787
Pretoria, 0001
Fax: 086 295 4078
E-mail: Makhosazana.Mgabi@sanparks.org
Applicants in possession of foreign qualifications to submit evaluated results by the South African Qualification Authority.
Requirements:
- Be in possession of an Honours in Business Management, Commerce, Tourism, Marketing or Sales.
- Should have 5 – 8 years of experience in managing sales and reservations in a tourism/relevant environment.
- Should have 5 years at management level.
- Understanding of the responsible tourism strategy.
- Understanding of sales and marketing principles.
- Knowledge of financial reporting frameworks.
- Understanding of the tourism industry and related trends.
- Familiarity with revenue management principles.
- Knowledge of reservations systems.
- Knowledge of customer service.
- Knowledge of people Management.
- Knowledge of policy interpretation.
- Knowledge of strategy and policy formulation.
- Knowledge of communications best practices.
- Business Acumen skills.
- Computer literacy.
- Communication skills (verbal and written).
- Analytical skills and interpersonal skills.
- Financial management skills.
- People management skills.
- Negotiation and selling skills.
- Presentation skills.
- Organisational and relationship management skills
Responsibilities:
- Plan, implement and direct day to day financial accounting functions for corporate.
- Contribute to the review and development of the sale strategy including related SOPs.
- Monitor the implementation of the corporate sales strategy.
- Oversee implementation of corporate and reservations policies and procedures.
- Implement and manage sales revenue targets and incentives.
- Develop, implement, and monitor quality measures in order to improve customer service level.
- Ensure proper utilisation of all related reservations systems (telephone, room seeker, CRM etc.)
- Ensure risk management and internal control systems are monitored and reviewed and appropriate actions are taken.
- Ensure compliance with sound corporate governance and financial management practices and policies.
- Prepare financial reports based on prescribed format.
- Ensure effective utilization of financial resources.
- Ensure a customer-centric service delivery to both internal and external clients.
- Ensure effective communication of, and information sharing on sales and marketing related matters.
- Establish and manage relationships with internal and external stakeholders.
- Provide leadership, ensure development and management of human capital, and effective change management and transformation within the division.
- Mentor and coaches staff.
- Encourages teamwork and collaboration
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