CLEAR GLOBAL

To apply, click on the link at the end of the posts and all the best with your applications.

1. Communications Officer
2. Language AI for Social Impact – Initiative Development Lead
3. Terms of Reference: Trainer for language-related training development and delivery in Somalian context
4. Erasmus Internship

Communications Officer

Contract length: open-ended

Hours: full-time

Location: home-based

Travel: limited

Reporting to: Communications Coordinator

Remuneration: 2,280-2,700 USD/month

Deadline for applications: 2 April, 2024

CLEAR Global is committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team
• 20 days of annual leave and 10 days of floating holidays
• the flexibility of home-based/remote work

The role

The Communications Officer will primarily be responsible for building and maintaining CLEAR Global’s content production, distribution and reach, which enables CLEAR Global to advocate around the importance of language in nonprofit and humanitarian communications and to develop and provide innovative global research and programs, language technology, and language service platforms for NGOs and other organizations. In addition, this person will support the Communications Coordinator in maintaining and developing website content and other communications channels. 

Responsibilities:

• Drive engagement with CLEAR Global external communications channels on email, social media, website, blog and other platforms as we grow
• Support project management across teams for internal and external communications, defining and meeting strategic goals, expectations, and timing
• Develop and execute internal communications plans to ensure the wider team are engaged advocates for the brand and messages we deliver, including managing organization-wide meetings
• Deliver on CLEAR Global inbound marketing and content strategies
• Upload content onto CLEAR Global’s web properties, aligning with the organization’s web imagery standards, incorporating website taxonomy and tagging, using SEO keywords and best practices, and more
• Support adding translated web content to the website as needed, and coordinating with internal teams
• Monitor and report on the performance of CLEAR Global’s content.
• Support integration of HubSpot tools and processes, and identify opportunities to make our work more efficient and effective
• Collaborate with the fundraising team to make campaigns successful
• Work with the fundraising team to support communications with new and existing sponsors, partners and donors
• Support Communications Coordinator with media relations, as needed
• Help with content production and design
• Help ensure good user experiences, journeys, and engagement with target audiences
• Contribute to a positive, innovative and supportive work environment.
• Perform other initiatives as assigned

Please note that these roles and responsibilities are approximate and may change over time.

Qualifications and requirements 

CLEAR Global is seeking an energetic and proactive team player to contribute to our work in fundraising and business development. The Communications Officer should be enthusiastic about the importance of increasing access to knowledge through language. The right candidate enjoys working independently and implementing new ideas. This person should agree with CLEAR Global’s basic beliefs and values and can work virtually with team members based throughout the world.

• Graduate, preferably with a degree in international development, communications, marketing or other relevant field.
• Demonstrated interest in language and social good, and commitment to the organizational values.
• At least one year’s experience in communications, with a proven track record in developing content, websites, digital channels, and marketing and a clear aptitude and enthusiasm to learn more.
• Excellent writing and research abilities; writing sample required.
• Strong organizational skills, with a passion for process.
• Strong computer skills, including spreadsheets and database management, ideally with experience of CMS platforms (especially WordPress), CRM systems like HubSpot, Google Analytics, and social media marketing tools.
• Resourceful, innovative, and able to self direct
• Strong interpersonal skills and attention to detail.
• Unimpeachable ethical standards and personal integrity.
• Knowledge of other languages a plus

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 linguists translates millions of words of lifesaving and life-changing information a year. 

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.

Language AI for Social Impact – Initiative Development Lead

Position title: Language AI for Social Impact – Initiative Development Lead

Contract length: 12 months (depending on funding)
Hours: 50% FTE
Location: Home-based 

Travel: Required

Reporting to: Program Tech Lead

Remuneration: 4,800-5,400 USD/month (for full-time, prorated to part-time hours, i.e. 50%)

Deadline for applications: 14 April, 2024

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team,
• 20 days of annual leave and 10 days of floating holidays, (for full-time employees: this is prorated for part-time employees)
• the flexibility of home-based/remote work,
• accommodation and per diems when on deployment.

The role

Language technology and AI have improved drastically over the last few years yet the 4 billion people who do not speak major languages remain largely unserved, restricting their access to digital information and services. The digital language gap is widening. To tackle this, CLEAR Global launched the “4 Billion Conversations” (4BC) initiative together with various partners from Africa and South Asia. 

The 4BC initiative aims to close this gap and to make language technology in marginalized languages available to support social impact initiatives ranging from climate change resilience to addressing gender-based violence. The initiative is carried by a network of partners including program partners working on social impact initiatives and tech partners working on language technology. 

As the Initiative Development Lead, you will play a pivotal role in furthering the 4BC initiative and its associated projects. The 4BC initiative is at a pivotal moment, as we and our partners work to bring it to scale while language technology and AI have the world’s attention. Your primary responsibilities will be to coordinate the conceptual development of the initiative, lead 4BC fundraising and strategic partner engagement, and manage and extend the 4BC network.

Among various other projects, we expect this role to also be engaged with CLEAR Global’s current support for the initiative by BMGF and GIZ to build language technology based agricultural information platforms in Kenya and India. 

Join us in driving innovation at the intersection of language technology and the social impact sector. Be a part of the 4BC initiative, contributing to impactful solutions that improve communication and collaboration in the community.

Responsibilities

Your primary role will be to coordinate efforts across three key dimensions:

1. Conceptual development: Since envisioning the 4BC initiative, we and our partners have learned, and we are still learning, many things about what is needed and what works. We therefore continuously develop the concept and roadmap behind 4BC, and you will coordinate this alongside key CLEAR Global colleagues and partners. This might include:
   1. Preparing and facilitating workshops with CLEAR Global colleagues and partners
   2. Conducting interviews with experts and partners about their insights and needs
   3. Drafting work plans and other documents
   4. Presenting the 4BC initiative to partners
2. 4BC network: 4BC is not something that CLEAR Global does alone. The initiative lives through the network of partners who shape, contribute to and gain from it. You will be mobilizing the network, facilitating conversations with partners in the network and extending it through outreach activities to enhance the impact of the 4BC initiative. This might include:
   1. Developing an outline of what membership in the network entails and what the priorities are
   2. Developing formats to keep the network informed and engaged (e.g. through regular updates, talks or virtual meet-ups)
   3. Engaging bilaterally with existing partners, identifying new partners, introducing them to the 4BC initiative and onboarding them
3. Fundraising and strategic partner engagement: Together with our partners, we seek the resources needed to turn vision into reality. In collaboration with CLEAR Global colleagues, you will coordinate, organize and structure fundraising for the whole initiative and associated projects and foster strategic partnerships. This might include:
   1. Developing a system to bring together partners from the 4BC network for funding opportunities and indicators to monitor our success with this
   2. Work with CLEAR Global colleagues to identify relevant funding opportunities
   3. Engage with strategic partners of 4BC, these could be funders or other large organizations, to refine 4BC and attract the needed resources.
   4. Develop funding proposals in collaboration with partners and CLEAR global colleagues.
   5. Keep an overview of the overall funding situation for language tech and language AI for social impact in Africa 

We envision this position to focus on Africa while building the initiative overall.

Please note that these roles and responsibilities are approximate and may change over time, for instance to include supporting the implementation of associated projects.

Qualifications

• You have proven professional experience and understanding of either the language technology sector in Africa or the humanitarian and international development sector with a proven understanding of digital technology (preferably both but we know that this is rare).
• You have a university degree in a relevant field; this could be computer science, AI, language or information technology, or something different like international development, language, design, or communication if you applied those skills in a relevant field (see above).
• You have proven professional experience of successfully mobilizing and fundraising for collective action across organizations and the coordination skills to maintain momentum towards a common vision. 
• You can work with a high degree of independence, tackle challenges pro-actively and  have tolerance for change and uncertainty. Please help us to understand where you have shown this.
• This role will include many conversations with different people. Therefore, you should be a great communicator and listener who can facilitate conversations and discussions towards tangible outcomes.
• You are enthusiastic about CLEAR Global’s and the 4BC vision and agree with CLEAR Global’s basic beliefs and values.
• You have an existing network in the social impact, humanitarian or international development space and the technology space in Africa.
• We are a fully remote organization and you should be able to work virtually with team members based throughout the world.
• You have strong written, oral, and presentation skills in English. Additional languages, particularly including languages of Africa, as well as French are also a great asset.

Job requirements

The successful candidate will need to have access to a stable internet connection and a computer to be able to carry out the role. 

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year. 

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.

Terms of Reference: Trainer for language-related training development and delivery in Somalian context

Location: home-based, available during EAT timezone working hours

Travel: none

Reporting to: Program Coordinator

Timeframe: March-April 2024 (up to 4 FTE days total)

CLEAR Global is an equal opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

The role

CLEAR Global is looking for a trainer to input into and adapt the existing content and deliver language-related training sessions to partner staff and contacts based in Somalia. 

The training to be delivered:

• Plain language training, delivered in Maahatiri Somali

Two trainings to input into and advise on adapting the content for:

• Language awareness training, delivered in English
• Humanitarian interpreter training, delivered in English

Plain language training

Plain language is critical for clear communication in humanitarian responses and development work. Our training sessions improve people’s knowledge, skills, and advocacy in plain language. CLEAR Global offers training modules that match participants’ learning needs.

The existing CLEAR Global plain language training is a 100-minute remote course focused on introducing participants to basic plain language principles and editing tips across sectors. The training is designed to be delivered using participatory and experiential learning methods, to a group of up to 20 participants.

The role includes adapting the existing standard content to include examples from the partner and the Somalia context, as well as reviewing the Maahatiri Somali translation of the training from a subject matter expert perspective. The training should be delivered in Maahatiri Somali.

Language awareness training

This course builds participants’ understanding and skills to address language as a critical factor of vulnerability. The training covers language in humanitarian communication, community engagement, sensitization, and feedback. 

The existing CLEAR Global language awareness training is a 100-minute remote course. The training is participatory and designed to build on participants’ existing skills and knowledge. The training is delivered to a group of up to 20 participants.

The role includes adapting the existing content to include examples from the partner and the Somalia context. The training will be delivered in English. There may be some possibility for the selected candidate to deliver the training – this will be discussed and agreed upon in a second phase.

Humanitarian interpreter training

This course is designed to support staff and volunteers involved in multilingual communication in a humanitarian context. It will increase their ability to provide safe, accurate, ethical, and sensitive interpretation services in humanitarian contexts.

The existing CLEAR Global humanitarian interpreter training is a 6-hour course, delivered over 2 sessions. The training is participatory and designed to build on participants’ existing skills and knowledge. The training is delivered to a group of up to 20 participants.

The role includes adapting the existing content to include examples from the partner and the Somalia context. The training will be delivered in English. There may be some possibility for the selected candidate to deliver the training – this will be discussed and agreed upon in a second phase.

The task

• Review and adapt our existing training materials on plain language, language awareness and humanitarian interpreting.
• Using the adapted materials, deliver one remote training on plain language, using participatory methods, examples and group exercises.
• Follow up with the participants, sharing relevant resources and certificates after completion of training.
• With support from MEAL Officer, assist in gathering of data on training participation, evaluation and feedback.
• Collaborate closely with CLEAR Global and partner, suggesting improvements and adapting content as needed.

Audience

Plain language training

Basic plain language training is aimed at people who:

• usually have little or no experience in plain language
• may work in communications, programming, fundraising, advocacy, or other roles
• may work with internal and external communication, or
• may create or produce content

Language awareness training

Language awareness training is for any community-facing staff or volunteers, including program delivery staff and those who need to deliver clear, accurate information, or collect data.

Humanitarian interpreter training

This training is for people working as interpreters or providing interpretation services in the humanitarian sector who have had no formal training. It is suitable both for staff and volunteers who regularly interpret and those who interpret only in one-off situations.

Deliverables

• Adapted training materials for all 3 trainings
• Delivery of a plain language training session
• Debrief with CLEAR Global staff after each session
• Final report on all 3 training sessions

Qualifications and experience required

• Experience in online training and facilitation with a focus on training for adults, in the development or humanitarian sectors.
• Previous work experience in a humanitarian or development context and a good understanding of humanitarian or development practices.
• Language expert (e.g., experience as a translator, interpreter, researcher, or teacher of Somali).
• First-language Mahaatiri Somali.
• Good professional knowledge of English, sufficient for calls and written communication.
• Understanding of basic communication principles; knowledge of plain language principles is a plus.
• Connectivity, software, hardware, and skills to collaborate on PowerPoint or Google Slides presentations and present on Zoom calls (or similar).

How to apply

CLEAR Global will accept offers from individual consultants and consulting firms.

To apply for this consultancy please send the following documents:

1. A technical and financial offer to include:

• a brief description (no more than two sides of A4) of how you would tackle this role
• a proposed work plan (including the number of days required for each task)
• a financial offer, specifying daily fees. Please also state your daily fee in the ‘Desired Salary’ field in the application.

1. Curriculum vitae highlighting experience from similar projects, as well as the contact details (email and telephone number) and at least three professional references.
2. Examples of relevant similar work to review are welcome. 

Please upload the technical and financial offer as one document under “cover letter” and present the CV(s) of the expert(s) proposed in one document under “CV”.

About CLEAR Global

CLEAR Global helps people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year. 

Core values

CLEAR Global employees and volunteers passionately believe in the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: In communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: In believing that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: In using language to empower people around the world to control their own development and destiny.
• Innovation: In recognizing and celebrating the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: In recognizing that meeting our mission requires the establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: In that our staff and volunteers value each other, our partners and our end users, create a supportive work environment, and conduct themselves professionally at all times.

Erasmus Internship

Contract length: 4-6 months, with the possibility of a paid 6-month extension if budget and performance allow

Hours: flexible, normally 30 hours/week, during CET core working hours and days 

Location: Office-based, in Barcelona center at our partner’s office

Travel: None, except relocating to Barcelona

Application deadline: 31 March 2024.*

Screening and interviews will commence immediately and the candidate can be selected at any stage before the closing date.

Erasmus+ supports traineeships (work placements, internships) abroad at any workplace for students currently enrolled in higher education institutions in Program Countries at short-cycle Bachelor and Master level as well as for doctoral candidates. These opportunities are also open to recent graduates.

Erasmus+ traineeships are open to any student enrolled in a higher education institution holding an Erasmus+ Charter for Higher Education.

The traineeship must be relevant for the degree-related learning and personal development needs and, wherever possible, be integrated in the study program.

A traineeship can take place at any organization located anywhere in the world (with the exception of EU institutions, bodies and agencies).

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

The role

Are you interested in the work of CLEAR Global? Are you looking to gain experience? An Erasmus internship at CLEAR Global is an excellent opportunity for an energetic candidate to gain experience of the wide range of tasks that make up the backbone of not-for-profit work.  

Types of internships and intern profiles we look for

Language Services

• Language Services Project Management Intern: language students/recent graduates who want to gain experience working in language service operations. Responsibilities include managing specific language service projects, tracking project progress and delivery, keeping project trackers up-to-date, and providing regular status updates to Partner Coordinators and Project Officers. 
• Language Services Systems and Processes Intern: advanced students/recent graduates in translation or localization, with a keen interest in technology and workflow development. Responsibilities include collaboration in documenting, implementing and carrying out necessary activities for the provision of language services to non-profit partner organizations. These may relate to topics such as terminology, desktop publishing, plain language, quality management, machine translation, localization, among others.

International Programs

• International Programs internships are for candidates with an interest in advocating for people’s ability to access the information they need and make themselves heard, no matter what language they speak. Strong administrative skills are needed, and other languages are a strong asset. Responsibilities include supporting the planning and delivery of program activities such as webinars, research, data collection, monitoring. This includes logistical support for travel, accommodation, visas, etc during international program activities. In sudden-onset emergencies, contribute to fact finding, partner outreach, proposal drafting, team mobilization and other key activities.

Technology

• Candidates with an interest in technology who are innovative problem-solvers. Responsibilities include gaining knowledge in using and developing digital tools used by the tech team, supporting the tech team on reporting, measurement and tracking of progress, providing feedback to developers on usability of tools, and coordinating machine translation evaluation.

Human Resources

• HR internships are ideally suited to candidates with an interest in HR who have strong organizational skills and can provide support with administrative tasks, recruitment, contract preparation and renewals, as well as finance.

Finance

• Finance interns have an interest in different areas of finance and are studying or have recently graduated from a finance related course. Responsibilities include processing of payments and receipts including the reconciliation to the CRM system, reconciliation of bank accounts and balance sheet items. The processing of payments includes purchase orders, supplier invoices, expense claims, credit card returns, involves preparing batch payment uploads and using CLEAR Global’s online systems. Finance Interns may also support HR.

Communications

• Communications internships are for students/recent graduates that have studied a communications related field. Responsibilities include supporting the success of CLEAR Global email communications; creating, managing, and updating email response workflow, templates, and guide; and responding to social media messages on Facebook, LinkedIn, Twitter, Instagram, Youtube, and other platforms as we grow.

Qualifications

We are seeking candidates who are eligible to receive a scholarship for the Erasmus+ program. Please note that we cannot consider candidates who do not qualify for this scholarship or who will not receive the scholarship. 

The right candidate is also an energetic team player who agrees with CLEAR Global’s basic beliefs and values and who can work virtually with team members based throughout the world.

Essential skills and competencies

• Graduated from latest diploma/degree within the last year, or graduating soon
• Excellent organizational skills
• Keen interest in information management, improving efficiency through processes
• Thoroughness and attention to detail
• Willingness to get to grips with new technologies
• Able to manage multiple tasks and a busy workload
• Capacity to work independently to achieve agreed targets
• Strong interpersonal skills
• Strong written and spoken English
• Proficiency in other languages an asset

Desirable skills and competencies

• Previous experience in project support in non-profit organizations, particularly in development and/or humanitarian action

Job requirements

Successful candidates will need to have access to a computer, one will not be provided by the host institution. The host institution will provide a workspace and a reliable internet connection.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework: 

Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector. 

Integrity: CLEAR Global believes that every person, whether it is the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity. 

Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.

Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.

Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.

Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times. 

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.

Click here to apply