Absa Group | Self Service Banking Consultant

Ba-Phalaborwa, Limpopo, South Africa

Job Summary

To transfer consumer social work to embellish the client knowledge through the killing of predefined goals as per concurred standard operating processes (SOPs).

Job Description

Providing movement aids to consumer by presenting mathematical investment, experiencing consumers on all Self Service Devices and providing a duty to consumers on account of regard. Directing clients to correct Self Service Devices in addition to to correct areas. Providing department dealing with customers and support: Answer ingoing calls and put oneself in the place of another inscribed queries timeously. Managing all queries through to determination guaranteeing that first call judgment is clung to continual. Resolve all afflictions inside concurred help level timeframes | Strict devotion to risk and agreement: Authenticate existent and mediator clients and meet freedom measures, more in conferment to the National Credit Act. Strictly obey all risk and government procedures and processes | Self-incident: Owning and being full of enthusiasm about own preparation and growth |


Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)


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