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- Coordinator: HR Training
- Store Manager- RFO- Uitenhage
- Store Manager(45hr)-Totalsports-Western Cape-Ceres
- Store Manager (45hr) – Sportscene – Govan Mbeki
- Change Lead Stores & HR System
- Floor Supervisor (40hr) – Markham – Soshanguve
- Store Manager (45hr) – Relay Jeans – Amanzimtoti
- Store Manager (45hr) – Totalsports – Atlantis- Western Cape
- Intern Graphic Designer – Sportscene
- Benefits Administrator
- Pensions Administrator
- Trainee Applications Administrator
- HR Administrator
Coordinator: HR Training
Key responsibilities:
- Program design and development (this includes audio and visual aids)
- Delivery of training interventions
- Company specific systems, application and product training
- One on one learner interactions
- Ensure training delivery aligned to business objectives
- Assessment, Moderation and Evaluation
- Administration (facilities, invites and attendance registers)
- Reporting and documentation (feedback, reporting)
Qualification and experience:
- A matric qualification
- A related Diploma
- At least 2 to 3 years of relevant experience (operational and theory)
- At least 2 to 3 years of proven work experience in project management
- Solid experience of 2 to 3 years in the retail / FMCG industry
- Detailed experience requirements in:
- Presentations
- Reporting skills
- Retail
- Change management
- People management
- CRM
- Business
Skills:
- Review and Reporting
- Managing Change
- Business Case Contribution
- Business Process Modeling (BPM)
- Enterprise Readiness Assessment
- Perform Gap Analysis
- Human resources systems and tools
- Presentation Creation
- Spreadsheet Expertise
- Employee Relations
- Learning Solutions Development
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
Store Manager- RFO- Uitenhage
- Job Identification1034
- Posting Date03/28/2024, 03:47 PM
- Apply Before04/11/2024, 03:47 PM
- Job ScheduleFull time
- Job ShiftDay
- Locations 34 Market Street , Uitenhage, 6229, ZA
Store Manager(45hr)-Totalsports-Western Cape-Ceres
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- An excellent leader and business manager
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Store Manager (45hr) – Sportscene – Govan Mbeki
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- An excellent leader and business manager
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Change Lead Stores & HR System
Key Responsibilities:
- Prepare and plan the change environment by developing a change management strategy for the strategic project
- Manage the end –to-end delivery and implementation of change initiatives to support strategic project delivery
- Oversee the technical activity and functional training portfolio by ensuring that appropriate standards are met and that the end user are successfully using the technology
- Develop and implement stakeholder engagement plans and engagement material
- Responsible for all administration related to the change management process
- Develop and analyse data and drive data visibility to stakeholders
- Build capacity to assess and manage change
- Build mechanisms to sustain the change
- Identify opportunities for improvement and enhance process and approach based on the learning.
Qualification and Experience:
- A matric qualification
- A related Degree / Diploma
- At least 2 to 3 years of proven work experience in Project and Change Management
- Solid experience of 5 to 10 years in the retail industry across functions will be advantageous
- Change and impact analysis
- Knowledge of Prosci ADKAR Model will be advantageous
Skills:
- High attention to detail, accuracy and a methodical approach
- Strong problem-solving abilities
- A strong customer centric approach with a high service delivery mind set
- A professional approach with a solution focused orientation
- The ability to work independently and team orientated
- The ability to work in a pressurized, high volume environment
- Adaptability in a constant changing environment
- Good Communication and Interpersonal skills
- Excellent verbal reasoning skills
- Written communication skills
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Floor Supervisor (40hr) – Markham – Soshanguve
Are you passionate about our brands and would like to join a leading retailer?
As a Floor Supervisor , you will support the store leadership team in developing, managing the floor team, and supporting the store to achieve maximum customer service experience.
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
A Matric certificate.
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
Store Manager (45hr) – Relay Jeans – Amanzimtoti
Responsibilities:
Driving turnover to ensure achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
An excellent leader and business manager
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
High flexibility and ability to adapt to different customers.
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Figure and admin orientated
Management Experience
Organised and thorough
An excellent leader and business manager
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Competencies and Behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Store Manager (45hr) – Totalsports – Atlantis- Western Cape
Responsibilities:
Driving turnover to ensure achievement of targets
Controlling expenses
Managing stock losses to ensure shrinkage is in line with the Company standard
People management, including recruitment, development of staff, employee relations, performance management
Executing in-store merchandising strategy and standards
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
An excellent leader and business manager
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
High flexibility and ability to adapt to different customers.
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Figure and admin orientated
Management Experience
Organised and thorough
An excellent leader and business manager
Profit and turnover driven
Able to manage risk within the store
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Competencies and Behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Intern Graphic Designer – Sportscene
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
Sportscene, where style meets comfort and fashion finds its home! Step into a world of fresh kicks, new releases, trendy athleisure and accessories from an exquisite assortment of amazing brands. We are your ultimate destination for staying effortlessly stylish while embracing your unique personality. It’s a vibe!
JOB INFO
- Job Identification441
- Posting Date03/27/2024, 12:04 PM
- Job ScheduleFull time
- Job ShiftDay
- Locations 36 Jenkinson Street, Parow East, 7500, ZA
Benefits Administrator
Key Responsibilities:
- Providing exiting employees, who are Fund members, with Benefits Options Counselling and information upon request
- Maintaining an audit trail of all interactions with members using the relevant systems and processes
- Collation, vetting and retention of all the supporting documentation on the members record
- Ensure timeous correspondence with the relevant member within SLA.
- Submitting the withdrawal claim to the Fund administrator according to legislation such as the Pension Funds Act and/or relevant legislation
- Timeous and accurate electronic claim submission via the Fund administrator’s administration system.
- The prompt attention and resolution of member queries related to the Retirement Fund, death, disability and funeral in RSA and ROA
- Continuous focus on process improvement and efficiencies as well as identifying risks and provide possible solutions to correct and mitigate possible risks.
- Ensure the relevant process reports are completed and current in line with the relevant departmental SLA.
- Ad hoc duties and projects aligned to departmental KPA’s.
Qualifications and Experience:
- Matric
- 1-2 years of Administration experience
- Experience working on or familiar with administration systems e.g. Khulisa
Skills:
- Customer Service
- Communication
- Good working knowledge of MS Office (Outlook; Word and Excel)
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Conveys information and communicates ideas in a clear, concise and impactful manner
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Leverages new technology to enhance productivity, improve problem solving, and support business growth
Pensions Administrator
Key Responsibilities:
- Providing exiting employees, who are Fund members, with Retirement Options Counselling and information upon request
- Calculation and distribution of Retirement Projections upon member request
- Engage members reaching normal and planned Retirement age to initiate the process
- Maintaining an audit trail of all interactions with members using the relevant systems and processes
- Providing employees or dependents with the necessary Funeral claim documentation and prompt process of the Funeral Claim upon receipt of the necessary documentation and information
- Ensuring prompt and regular follow ups on all claims with the relevant stakeholders in order to ensure seamless claims process
- Collation, vetting and retention of all the supporting documentation on the members’ record
- Ensure timeous correspondence with the relevant member within SLA.
- Submitting the claim to the Fund administrator according to legislation such as the Pension Funds Act and/or relevant legislation
- Timeous and accurate electronic claim submission via the Fund administrator’s administration system
- The prompt attention and resolution of member queries related to the Retirement Fund, death, disability and funeral in RSA and ROA
- Continuous focus on process improvement and efficiencies as well as identifying risks and provide possible solutions to correct and mitigate possible risks
- Ensure the relevant process reports are completed and current in line with the relevant departmental SLA
- Ad hoc duties and projects aligned to departmental KPA’s
Qualification and Experience:
- Matric
- 3-4 years Administration experience
- 2 years Retirement benefit counselling and Funeral Claim processing
- Working knowledge of the Pension Funds Act
- English (essential), Afrikaans and/or African languages
- Experience working on or familiar with administration systems
Skills:
- Good verbal and written communication skills
- Strong interpersonal and customer service skills
- A thorough, organised and methodical approach to work with the aim of meeting deadlines
- Good problem-solving and prioritization skills
- Good working knowledge of MS office (Outlook, Word and Excel (essential)
- Excellent administrative skills and exceptional accuracy and attention to detail
- Self-disciplined with the ability to work under pressure, independently and as part of a team
- Good numerical and analytical ability
- High adaptability, flexibility, resilience and agility
- Innovative thinking to identify process efficiencies and successfully implement measures to streamline processes
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Conveys information and communicates ideas in a clear, concise and impactful manner
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Leverages new technology to enhance productivity, improve problem solving, and support business growth
Trainee Applications Administrator
Tech-savvy GRADUATES! Are you ready to kickstart your career in an innovative RETAIL organization as an IT Application Administrator Trainee? Look no further! TFG, is on the hunt for energetic IT Graduates like you to join our passionate Information Technology team.
What You’ll Bring:
You’re the perfect fit if you have:
- A 3-year degree/diploma in Information Systems, Computer Science, Business Science (Computer Science or IS), or any tech-related field.
- Superpowers in analytical thinking and problem-solving.
- Top-notch communication skills that can impress even robots.
- A love for teamwork but also the independence to conquer tasks solo.
- The ability to stay cool under pressure and adapt to any tech challenge thrown your way.
- An insatiable hunger for tech knowledge and a passion for continuous learning.
How to Join the Team:
Ready to embark on this thrilling IT adventure? Submit your application along with academic results. We can’t wait to meet the future tech stars like you!
HR Administrator
Key Responsibilities:
- To provide efficient first-time service completion of administration delivery while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
- Process all relevant administration across HR functions including requirements like:
- Employee Relations administrative support
- Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support.
- General admin support across HR functions e.g. OD, Employee Engagement, Well-being, Reward and Benefits.
- Validation and compliance checks of Workflows
Qualifications and Experience:
- HR related qualification
- 1 – 3 years’ administrative experience
- Knowledge of HR systems is advantageous
- Previous exposure to a Shared Services or HR Admin type of environment an advantage.
- Relevant systems familiarity and experience in a shared services environment highly desirable
- High service delivery and performance mindset
- Good understanding of HR administrative, consulting and transactional activities
Skills:
- Human resources systems and tools
- Employee Relations
- Keen judgement and decision-making skills
- Strong written and verbal communication skills
Behaviours:
- Readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Applies market and business insights in order to drive organisational objectives
- Conveys information and communicates ideas in a clear, concise and impactful manner
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Inspires trust and gains the confidence of others by displaying honesty and integrity
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Leverages new technology to enhance productivity, improve problem solving, and support business growth