FlySafair Vacancies

Job Description

• Receive calls from customers / passengers;
• Deal with problems such as delays, cancellations etc.;
• Explain processes to customers and assisting them where necessary;
• Work in a team and longer than normal hours (shift work);
• Deal with confidential information; – Communicate with customers both verbally and in writing.

Job Requirements

• Grade 12;
• One (1) to four (4) years’ experience in a Call Centre Environment;
• Travel or relevant qualification will be an advantage;
• Excellent communication in English – speak, read and write;
• Solid computer literacy; – Excellent phone etiquette;
• No criminal or credit record;
• Able to work on weekends, public holidays and flexible hours as required;
• Own transport would be an advantage.

Personal Attributes:

• Punctual;
• Excellent understanding or experience of delivering great customer service to a customer;
• High degree of patience and assertiveness;
• Conflict resolution skills; – Immaculate time keeping;
• Trustworthy, professional and reliable, including dealing with confidential information;
• The ability to work well under pressure;
• Practice good time management and willingness to work longer than normal office hours;
• Remains focused in order to handle objections.

Shifts:

• 07:00 – 16:00
• 08:00 – 17:00
• 09:00 – 18:00
• 10:00 – 19:00
• Includes weekends and public holidays.

Bookkeeper X2

Job Reference Number: Finance_Bookkeeper1
Department: N/A
Industry: Aviation
Job Type: Permanent
Positions Available: 2
Salary: Market Related

Safair Operations, operating as FlySafair, has a vacancy for a Bookkeeper at our Head Office in Bonaero Park. The successful applicant will report to the Manager: Finance.

Job Description

– Responsible for full support to the Accountants, which includes, but is not limited to:

• Debtors and revenue;
• Creditors and expenses;
• Cash office (Banks & Petty Cash);
• Journals and month-end procedures;
• Handling queries;
• Weekly/ Monthly/ Annual Reports;
• Various reconciliation of accounts

Job Requirements

• Grade 12 or equivalent with relevant financial qualification;
• 5 years or more Bookkeeper experience;
• Experience with SAGE Line 500 or similar system;
• Proficient in the use of Microsoft Office (Word, Excel and Outlook).

Personal Attributes:

• Immaculate timekeeping;
• Ability to work in a pressurised, deadline and target-driven environment;
• Excellent attention to detail;
• Ability to work independently as well as part of a team;
• Strict confidentiality;
• Willingness to work overtime when required.

Manager: Contracts and Procurement X2

Job Reference Number: Logistics_Manager:ContractsandProcurement1
Department: N/A
Industry: Aviation
Job Type: Permanent
Positions Available: 2
Salary: Market Related

Safair Operations, operating as FlySafair, has a vacancy for a Contracts and Procurement Manager at our Head Office Bonaero Park. The successful applicant will report to the Senior Manager: Supply Chain.

Job Description

• Manage the procurement process from initiation to completion of payment;
• Act as a point of contact between the company and suppliers & identify potential suppliers based on project requirements;
• Manage supplier evaluation and selection;
• Negotiate contracts, terms and deadlines with vendors and suppliers;
• Manage the complete contract life cycle from Creation, Collaboration, Signing, Tracking, Renewal and Closure;
• Receive feedback and monitor the supplier lead time and quality of services provided;
• Monitor price fluctuations of goods and vendor pricing and work out a strategy to ensure best pricing and quality to be supplied to FlySafair;
• Liaise actively with the Technical department heads to understand the needs across the Technical department; – Review requests for Quotations (RFQs) and monitor all delivery timelines are met and to ensure a >98% OTIF;
• Manage accurate records for all procurement activities;
• Prepare financial and quality Audits;
• Accurately track and report key functional metrics;
• Thoroughly examine and test existing contracts to ensure maximum contract value on agreed contracts;
• Together with the Warehouse manager, monitor Consignment stock and report back to suppliers and Management;
• Provide input into the Annual Budget and future capacity requirements;
• Responsible for the overall Performance of Contract Obligations and the effectiveness of the Contract;
• Monitor and report on the total Value of Contract and ensure price competiveness;
• Oversee the compliance rate and is accountable for the Purchase Order accuracy;
• Manage the full procurement team and their performance.

Job Requirements

• Grade 12 or equivalent;
• Degree in Finance, Logistics, Supply Chain Management, Business Administration or Equivalent;
• 5+ years Procurement experience of which, must include 3 years managerial experience;
• Proven experience of previous Contract Management;
• Proficient in Procurement procedures and best practices;
• Proficient knowledge of inventory and inventory controls;
• Aviation experience (preferred);
• Knowledge of SAM AMO system (advantageous);
• Qlickview experience (Advantageous).

Personal Attributes:

• Excellent communication skills both written and verbal;
• Aptitude in decision-making and working with numbers;
• Strong leadership;
• Organisational, multitasking, and problem-solving skills;
• Critical thinker;
• Deadline driven;
• Immaculate time keeping.

Data Analyst

Job Reference Number: IT_Innovation_Data_Analyst02
Department: N/A
Industry: Aviation
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Data Analyst at our head office Bonaero Park. The successful applicant will report to the Manager: BI and Development.

Job Description

• Implement and uphold data governance and security protocols;
• Perform data extraction and transformation;
• Create Qlik data models;
• Generate information and insights from data sets and identify trends and patterns;
• Identify and define BI process improvement opportunities;
• Provide maintenance of the BI environment;
• Provide technical expertise in data storage structures, data mining, and data cleaning;
• Implement strategies that optimise statistical efficiency and quality;
• Support initiatives for data integrity and normalisation;
• Create complex queries on large datasets for manipulation;
• Lead data analysis projects from start to finish, including scoping, planning, execution, and delivering results to stakeholders;
• Develop complex reports in Qlik that summarises key findings and insights;
• Responsible for documenting solutions;
• Coach and mentor colleagues;
• Provide training and support to Management on how to interpret and utilise data reports and dashboards;
• Engage with cross-functional teams to understand their data requirements;
• Gather input from stakeholders to ensure the data solutions provided meet their needs;
• Translate complex data analysis into actionable business insights that stakeholders can easily understand and act upon.

Job Requirements

• Extensive knowledge of MS SQL Database (T-SQL);
• An understanding of the ELT Framework, which includes an understanding of data extraction and transformation;
• Extensive knowledge of data cleaning, validation, and transformation techniques;
• Qlik modeling;
• Grade 12 or Equivalent;
• BCom Information Technology (Essential);
• Relevant BI Certification (Essential);
• Minimum of 6 years’ BI experience;
• Qlikview/Qliksense experience (Essential);
• Nprinting experience (Advantageous);
• Aviation experience (Advantageous).

Personal Attributes:

• Analytical skills;
• Attention to detail;
• Project management;
• Strong skills in using Qlik tools;
• Able to prioritise workload and juggle multiple tasks;
• Stakeholder engagement;
• Must be able to articulate oneself;
• Professional;
• Reliable and dependable;
• High integrity;
• Ability to use independent judgment, when necessary and be assertive within the parameters of the role;
• Deadline driven;
• Immaculate time keeping.

Manager: Base Airports X3

Job Reference Number: Passengerservices_Manager: Base Airports1
Department: Passenger Services
Industry: Aviation
Job Type: Permanent
Positions Available: 3
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Manager: Base Airports at our base King Shaka International Airport. The successful applicant will report to the Manager: Airport Operations.

Job Description

• Manage and authorise purchases and invoices for Passenger Services, Crew and Technical;
• Manage costs in respect of delay and missed connections;
• Motivate for any additional contracts relating to purchasing;
• Implement cost saving initiatives and manage external service provider relationships;
• Attend to common interest matters;
• Ensure adherence to company policies and procedures;
• Ensure adherence to relevant legislation (Air/Ground Safety, Labour);
• Achieve punctuality targets, On Time Performance;
• Ensure emergency plans are in place for the relevant station;
• Plan, organise and motivate for resources when required;
• Coordinate delay handling, in some severe cases he/she will be requested to present themselves to the airport;
• Coordinate regular audits to ensure service and safety standards are of the highest quality;
• Ensure a smooth and positive passenger experience;
• Promote customer service KPI as directed by Management and NPS;
• Ensure that the external service provider/s align their customer service standards with that of FlySafair’s standards;
• Provide leadership to supervisors and staff;
• Ensure staff maintains effective communication channels;
• Ensure staff has the required training and skills;
• Manage the performance of staff;
• Manage unresolved staff queries/issues;
• Maintain correct staff levels;
• Initiate and manage the recruitment of staff in close co-operation with the company’s HR Division;
• Manage staff scheduling and activity;
• Enforce housekeeping practices;
• Ensure compliance with health and safety regulations;
• Ensure compliance with the company code of conduct;
• Represent Safair Operations at the Airline Operators Committee (AOC) forum at various stations through third-party service providers;
• Represent Safair Operations at the Local Baggage/Pilferage Committee at various stations through third-party service providers;
• Represent Safair Operations at the Local Airport Security and Safety Committee at various stations through third-party service providers;
• Represent Safair Operations at the Local Bird and Wildlife Committee at various stations through third-party service providers.

Job Requirements

• Grade 12 or equivalent;
• Diploma/Degree in travel and tourism or aviation (Advantageous);
• Minimum of 10 years aviation experience, of which, 5 years must be management experience;
• Experience in the following areas:
  • Baggage handling
  • Passenger Handling
  • Operations and Cargo Handling;
  • Non-scheduled Operations;
• Experience in Commercial Ground Handling agreements;
• Experience working with IOSA and ISAGO audit requirements;
• Non-office hours may apply from time to time due to operational requirements;
• May be required to work weekends or extended hours due to delays etc.;
• Computer literate; – Strong leadership skills;
• Planning, organizational and time management skills;
• Excellent interpersonal skills;
• Strong oral and written communication skills;
• Problem-solving and decision-making capability resolving conflict;
• Strong relationship building;
• Ability to multitask.

Personal Attributes:

• Professional;
• High integrity;
• Empathy;
• Patience;
• Self-motivated;
• Independent (able to work without supervision)
• Goal oriented;
• Positive attitude;
• Able to cope with changing workload priorities and pressure;
• Immaculate timekeeping.

Senior Certified Aviation Technician (Mechanical) – Flight Line

Job Reference Number: Flight line_snravtechmech1
Department: SVM & Flight Line
Industry: Aviation
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Senior Certified Aviation Technician (Mechanical) – Flight Line at our Cape Town Base. The successful applicant will report to the Crew Chief – Flight Line.

Job Description

• Conduct line maintenance inspections;
• Ensure quality is in on Pre-Flight, Post Flight and Transit inspections performed;
• Performing routine and non-routine inspections and maintenance on aircraft to ensure they meet the highest safety and operational standards;
• Conduct routine inspections on various mechanical systems on the aircraft;
• Conduct fault finding and rectify based on the fault;
• Perform A-checks including weekly service checks;
• Perform thorough daily inspections of the aircraft to identify any potential issues or defects;
• Conduct necessary maintenance tasks to ensure the airworthiness of the aircraft;
• Adhere to established maintenance procedures and safety standards;
• All activities must be properly recorded and signed off as per SACAA requirements ensuring that all the required legal aspects are complied with;
• Health and Safety requirements must always be complied with to ensure Personal and other Personnel Safety, Fire and Accident/Incident preventions;
• Ensure that the work area, equipment, and tooling are properly maintained and safe prior to starting any job to prevent accidents or incidents to aircraft and staff;
• Maintain the highest quality and standard of inspections;
• Apply analytical thinking and troubleshooting techniques to identify root causes and implement effective solutions.

Job Requirements

• Grade 12 or equivalent;
• Minimum of 15 years aviation experience;
• Line and SVM experience;
• Previous experience working on B737-400 and -800;
• Licensed AME with a SACAA A & C License on B737; 300/400/500/800;
• Willingness to work shifts, weekends and on public holidays;
• Must be available and willing to travel at short notice, both locally and internationally;
• Valid South-African passport holder;
• Sound understanding of technical aircraft publications and documentation;
• Maintain a thorough understanding of the mechanical Schematic systems;
• Excellent knowledge and troubleshooting experience on B737/400/800;
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook.

Personal Attributes:

• Professional;
• High Integrity;
• Self-disciplined;
• Ethical;
• Reliable and dependable;
• Proactive self-starter’ capable of functioning on his/her own with any supervision;
• Committed to delivering quality work;
• Excellent time-keeping.

First Officer X23

Job Reference Number: FlightDeck_FirstOfficers1
Department: Flight Deck Crew
Industry: Aviation
Job Type: Permanent
Positions Available: 23
Salary: Market Related

Safair Operations, operating as FlySafair, has vacancies for First Officers at our various bases in Johannesburg, Cape Town, Durban and Lanseria. The successful applicant will report to the Fleet Captain.

Job Description

• Operations:
  • Ensure safety of flight in a timely manner;
  • Monitor the flight path and systems of the aircraft;
  • Perform checks and procedures before, during and after each flight;
  • Communicate with internal departments, external service providers and passengers;
  • Navigate and operate the flight;
  • Ensure compliance with regulations and company policies and procedures;
  • Uphold the company core competitive edge (i.e., excellent customer service);
  • Submit accurate and complete legal administrative documentation;
  • In the event of the incapacitation of the Captain, the First Officer will assume command;
• The First Officer must take all reasonable steps to:
  • Stay updated with the applicable SACAA and international aviation laws, and company Operation manual/s;
  • Maintain familiarity with such provisions of the company Operations Manual as are necessary to fulfil the required function;
  • Assist the Captain as requested concerning operational and administrative duties in relation to the flight;
  • Assist the Captain in upholding a high standard of crew discipline, behaviour, and personal appearance;
• The First Officer shall:
  • Carry out such duties concerning the flight, in accordance with FlySafair Standard Operating Procedures, including procedures, limitations and performance relating to the specific aircraft type;
  • Furthermore, the Captain can allocate any additional duties as required;
  • Confirm the safe navigation of the aircraft, maintaining a continuous and independent check upon both the geographical position of the aircraft and its safe terrain clearance;
  • Volunteer such advice, information and assistance to the Captain as may contribute favourably towards the safe and efficient conduct of the flight;
  • Maintain a high personal standard of discipline, conduct and appearance as a representative of the Company;
  • Support the Captain in the development and maintenance of a high standard of professional expertise and morale amongst the crew;
  • Ensure compliance with the companies operations manual at all times.
• Pre-Flight:
  • The First Officer must be fully aware of the planned flight route, contents of briefing sheets, and the forecast with conditions and runway states at the destination and alternate aerodromes;
  • Perform all checks outlined in the Operations Manual and fill out all required documents accordingly;
  • Work collaboratively with the Captain to review all documents and information necessary to make an informed decision regarding fuel selection, alternates, and any restrictions that may be present on the flight;
• In-Flight:
  • Perform or monitor the execution of all normal, abnormal and emergency checklists in the manner specified in the Operations;
  • Manual and ensure that they are all properly completed;
  • Monitor all aspects of the flight, checking that correct procedures and techniques are used, crosschecking all flight instrument indications, especially altitude/height, speed and heading, and advising the Captain immediately If the aircraft deviates from the planned flight path, or if the pilot observes the onset of a hazardous situation, or if any abnormal instrument reading, warning light, or indicator is detected;
  • Conduct R/T communications as and when required;
• Post-Flight:
  • Ensure all post-flight procedures are completed as per the OM and FCOM;
  • Submit all relevant documentation and/ or reports i.e. IQSMS.

Job Requirements

• Grade 12 or equivalent;
• SACAA Commercial (Essential);
• SACAA ATPL (Preferred);
• Class 1 SACAA Medical (Essential);
• Type rated on Boeing (Advantageous);
• Experience on Commercial Jets over 20 Tons (Advantageous);
• Non-Type Rated or Boeing Type rated with a minimum of 1500 Hours, of which shall include 500 hours Multi-Turbine time (Essential);
• Multi Crew experience (Essential);
• No existing medical conditions;
• Willing to sign applicable training bond/s;
• No criminal record; – Willing to undergo a drug and alcohol test;
• Own transport and RSA Driver’s License;
• SA Citizen with proof of identity;
• Valid RSA Passport;
• Must be willing to work irregular hours on a roster;
• Must have detailed knowledge and understanding of National Aviation regulations such as SACAA, ICAO;
• Knowledge of Doc 8186 (Essential);
• Knowledge of Commercial and Airline Transport Pilots licensing content.

Personal Attributes:

• Immaculate time keeping;
• Good interpersonal skills;
• Professional;
• High integrity;
• Well-groomed;
• Disciplined;
• Excellent Situational awareness;
• Good leadership skills;
• Ability to work irregular hours;
• Positive attitude;
• Be able to handle high levels of responsibility/pressure;
• Be a team player and keep up positive morale;
• Excellent writing skills;
• Excellent communication skills.

Flight Attendants X27

Job Reference Number: Cabincrew_FlightAttendant4
Department: Cabin Crew
Industry: Aviation
Job Type: Permanent
Positions Available: 27
Salary: Market Related

Safair Operations, operating as FlySafair, has vacancies for Flight Attendants based at our Lanseria Airport. The successful applicant will report to the Cabin Services Manager.

Job Description

• Continuously ensure compliance to applicable safety policies and procedures;
• Ensure the efficient execution of all activities relating to a positive passenger experience;
• Continuously promote a high level of integrity;
• Ensure a high standard of administrative compliance.

Job Requirements

• Grade 12 or equivalent;
• Current and Valid (non-negotiable):
• SACAA Cabin Crew License;
  • Avmed DD50 Medical Certificate;
  • Dangerous Goods Certificate;
  • Ditching Certificate;
  • Fire Fighting Certificate;
• Valid SA driver’s licence and own motor vehicle (non-negotiable);
• Level 4 English language proficiency;
• Medically fit and able to swim;
• Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-offs.

Personal Attributes:

• Attentive and compassionate with excellent communication and interpersonal skills;
• Customer-service orientated with exceptional diplomacy and unquestionable integrity;
• High commitment to safety and able to operate under stressful conditions;
• Professional both in behaviour and conduct;
• Well-groomed and immaculate appearance (100% Adherence to company uniform and grooming regulations);
• No visible tattoos;
• Immaculate time keeping.

Application Guideline:

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date: 1 November 2024

Senior Certified Aviation Technician (Avionics) – Flight Line (Durban)

Job Reference Number: Snravtechav3
Department: SVM & Flight Line
Industry: Aviation
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Senior Certified Aviation Technician (Avionics) – Flight Line at our Durban Base. The successful applicant will report to the Crew Chief – Flight Line.

Job Description

• Conduct line maintenance inspections;
• Ensure quality is in on Pre-Flight, Post Flight and Transit inspections performed;
• Performing routine and non-routine inspections and maintenance on aircraft to ensure they meet the highest safety and operational standards;
• Conduct routine inspections on various avionics systems on the aircraft;
• Conduct fault finding and rectify based on the fault;
• Perform thorough daily inspections of the aircraft to identify any potential issues or defects;
• Conduct necessary maintenance tasks to ensure the airworthiness of the aircraft;
• Adhere to established maintenance procedures and safety standards;
• All activities must be properly recorded and signed off as per SACAA requirements ensuring that all the required legal aspects are complied with;
• Health and Safety requirements must always be complied with to ensure Personal and other Personnel Safety, Fire and Accident/Incident preventions;
• Ensure that the work area, equipment, and tooling are properly maintained and safe prior to starting any job to prevent accidents or incidents to aircraft and staff;
• Maintain the highest quality and standard of inspections;
• Apply analytical thinking and troubleshooting techniques to identify root causes and implement effective solutions;
• Communicate clearly and professionally to ensure smooth workflow and timely completion of maintenance tasks.

Job Requirements

• Grade 12 or equivalent;
• Licensed AME with a SACAA W1, W2, W3 license on B738 -400/ -800 (Essential);
• Compass Swing (Advantageous);
• Minimum of 15 years aviation experience;
• Line and SVM experience;
• Previous experience working on B737-400 and -800;
• Willingness to work shifts, weekends and on public holidays;
• Must be available and willing to travel at short notice, both locally and internationally;
• Valid South-African passport holder;
• Sound understanding of technical aircraft publications and documentation;
• Maintain a thorough understanding of aviation regulations and safety standards;
• Good understanding of the Avionics Schematic systems;
• Excellent knowledge and troubleshooting experience on B737/400/800;
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint and Outlook.

Personal Attributes:

• Professional;
• High Integrity;
• Self-disciplined;
• Ethical;
• Reliable and dependable;
• Proactive self-starter’ capable of functioning on his/her own with any supervision;
• Committed to delivering quality work;
• Excellent time-keeping;
• Analytical thinking;
• Strong communication skills;
• Able to follow instructions per work instructions;
• Detail-orientated.

APPLY HERE